Math Coach, Westshore

Department: Learning Commons • Location: Westshore Campus • Part-Time Support Staff • Non-Union

About the Role

Provides comprehensive support and tracking for math students from the point of placement through completion of college-level math. Responsible for outreach, communications, and on-going coaching to provide a human connection for students.

Responsibilities

• Provides case management support from point of placement through completion of college-level math
• Facilitates non-credit seminars and/or small group support for math remediation
• Monitors student performance, using various tools including online adaptive learning software, tutoring databases, and other college systems
• Coordinates with Enrollment Management team for college-wide case management, outreach, and student progress tracking
• Compiles data and presents reports on student progress
• Recommends and refines processes to support students in math remediation
• Supports students with technical components of creating accounts to access online tools
• Guides students as they navigate through online resources to provide support in preparation for placement testing
• Collaborates with math faculty to support students within and outside the traditional and non-traditional classroom
• Collaborates with deans, Student Affairs, Campus Success Specialists, and Counseling faculty to provide individualized support and services to math students
• Plans and implements new targeted strategies for math students
• May facilitate workshops in multiple formats and modes
• Collaborates with Student and Academic Affairs colleagues to streamline and deliver pre-enrollment placement testing and related processes
• May support the Assistant Dean/Director in management of math tutoring spaces
• Works collaboratively with student peer tutors/coaches
• Performs other duties as assigned

Requirements

• Bachelor’s degree in a related field
• Minimum of three years of demonstrated relevant professional experience
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience requiring diverse problem-solving methods in a variety of situations

Skills

• Basic knowledge of fundamental Math coaching concepts, practices, and procedures with the ability to apply in varied situations as it pertains to the departmental focus
• Excellent written, verbal, and interpersonal communication skills
• Strong organizational and time-management skills
• Demonstrated creative thinking and problem-solving ability
• Ability to work accurately with great attention to detail
• Basic-level project management skills
• Intermediate-level skills with Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to develop and maintain relationships with key contacts to enhance workflow and quality
• Sensitivity to respond appropriately to the needs of students and the community

Preferred Qualifications

• Master’s degree in a related field
• Demonstrated College teaching experience and/or background in Math
• Demonstrated experience using online learning systems, such as ALEKS, ALEKS PPL, Pearson, and Blackboard
• Demonstrated experience working at a community college
• Demonstrated experience working with students in developmental Math
• Demonstrated experience/expertise working with students with learning disabilities or special education

Physical Demands / Working Conditions

• The work is performed in a normal, professional office environment
• The work area is adequately lighted, heated, and ventilated
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Pay

$20.91/hour