Materials Customer Service Coordinator

Core Competencies

• Good computer skills
• Strong organizational skills
• Time management
• Communication
• Problem solving
• Accountability and dependability
• Leadership skills
• Team oriented
• Highly motivated
• Attention to detail

Job Duties

• Responsible for addressing any customer issues
• Generates daily load sheets and requirement listing
• Monitors all customer portals
• Ensures adequate supply of containers through weekly inventories
• Monitors activities on the dock and activities of the shippers/receivers
• Adheres to all company policies, procedures and instructions

Requirements

• High school diploma or GED
• 2–3 years of related experience in customer service activities in a manufacturing or similar fast-paced environment
• Ability to work well in a team with a customer-focused orientation and strong sense of delivery
• Supervisory experience would be an asset
• Strong organizational and time-management skills
• Strong interpersonal and communication skills (both verbal and written)
• Proficiency with database applications and administration systems, specifically Microsoft Office