Master Scheduling Coordinator
Koniag Government Services · Baltimore, MD · 3 wk ago
AdministrativeFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, accommodation, etc). Must not create sections with filler like "commensurate with experience". Must not invent.
We need to parse the posting.
Key content:
- Company: Tuknik Government Services, LLC, a Koniag Government Services company, seeking Master Scheduling Coordinator to support TGS and government customer in Durham, NC. Fully onsite. Candidate considered Essential Personnel and may be required to telework, or report for duty onsite in event of building closures, inclement weather or other emergency situations. May be required to provide coverage beyond regular work week, and for all observed federal holidays.
- Benefits: medical, dental, vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits, tuition reimbursement.
- Objective: Provide support to Scheduling Control Team at client's 24-hour Central Computer Center.
- Production Scheduling Control Function: Mainframe batch production monitoring, monitoring enterprise batch operations (z/OS, Unix, Windows), monitoring data exchange operations, notifying development community of critical batch outages, implementing emergency changes, processing on-demand requests.
- Shift: Thursday to Monday from midnight until 8am.
- SCT performs 24/7 monitoring, reporting, problem determination, escalation, assists with resolving production failures, while interfacing with development community and other components. Scheduling personnel also monitor recycling of systems, online CICS regions, and Central Version Processors (CVP). In addition, SCT processes emergency schedule and on-demand batch request, coordinates release of emergency batch software via BRPS or UCD, and is involved in tracking and transmission of data to/from agency via Data Exchange software, in support of operation, maintenance, management, documentation of complex large-scale computer operation.
- Essential Functions, Responsibilities & Duties may include, but are not limited to: list of many bullet items.
- Education, Skills, And Experience: Experience with PCs running most current Windows platform, experience with MS Office suite, computer operations experience in mainframe OS environment utilizing IBM TSO and ISPF. Experience needed with some or all following software packages: z/OS 1.4 (or higher), MVS/ESA-OS/390, JES3 V4, ISPF, CICS, OPS/MVS II, JCL, DB2, TCP/IP; Scheduling Software including but not limited to Control-M and Control-M Enterprise Manager; data exchange products including but not limited to Managed File Transfer, Cyber Fusion, and Connect: Direct. Respond to and diagnose problems through interaction with users and determine problem recognition, research, isolation, and resolution steps. Escalate customer/application problems to functional or programming staff as needed and work directly with support staff towards problem resolution. Use problem management database and help desk systems as primary problem tracking and resolution tool. Understand and apply fundamentals of customer service, incident response, problem response and change management. Education/Experience: High School Diploma and/or related advanced training and certifications such as A+ Certification. At least 4 years of experience in providing related IT support. Must be ability to obtain a client sponsored HSPD-12 Suitability.
- Also mention: "This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible." That's application instruction? Might be considered boilerplate? It's not exactly application instructions but maybe we can drop as it's not substantive content about role. The instruction says remove application instructions. So we drop that line.
- Also mention "The Objective Of This Task Is To Provide Support To The Scheduling Control Team At The Client’s 24-hour Central Computer Center." That's part of description.
- Also mention "The Production Scheduling Control Function Is Focused On Mainframe Batch Production Monitoring..." etc.
- Also mention "Shift: Thursday to Monday from midnight until 8am."
- Also mention "Benefits include ..."
- Also mention "Education, Skills, And Experience ..."
- Also mention "Essential Functions, Responsibilities & Duties may include, but are not limited to: ..."
We need to decide sections.
Potential sections:
- About the role: could include overview: position purpose, location, onsite, essential personnel, shift, etc.
- Responsibilities: list of duties (the essential functions list). Could be a
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, accommodation, etc). Must not create sections with filler like "commensurate with experience". Must not invent.
We need to parse the posting.
Key content:
- Company: Tuknik Government Services, LLC, a Koniag Government Services company, seeking Master Scheduling Coordinator to support TGS and government customer in Durham, NC. Fully onsite. Candidate considered Essential Personnel and may be required to telework, or report for duty onsite in event of building closures, inclement weather or other emergency situations. May be required to provide coverage beyond regular work week, and for all observed federal holidays.
- Benefits: medical, dental, vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits, tuition reimbursement.
- Objective: Provide support to Scheduling Control Team at client's 24-hour Central Computer Center.
- Production Scheduling Control Function: Mainframe batch production monitoring, monitoring enterprise batch operations (z/OS, Unix, Windows), monitoring data exchange operations, notifying development community of critical batch outages, implementing emergency changes, processing on-demand requests.
- Shift: Thursday to Monday from midnight until 8am.
- SCT performs 24/7 monitoring, reporting, problem determination, escalation, assists with resolving production failures, while interfacing with development community and other components. Scheduling personnel also monitor recycling of systems, online CICS regions, and Central Version Processors (CVP). In addition, SCT processes emergency schedule and on-demand batch request, coordinates release of emergency batch software via BRPS or UCD, and is involved in tracking and transmission of data to/from agency via Data Exchange software, in support of operation, maintenance, management, documentation of complex large-scale computer operation.
- Essential Functions, Responsibilities & Duties may include, but are not limited to: list of many bullet items.
- Education, Skills, And Experience: Experience with PCs running most current Windows platform, experience with MS Office suite, computer operations experience in mainframe OS environment utilizing IBM TSO and ISPF. Experience needed with some or all following software packages: z/OS 1.4 (or higher), MVS/ESA-OS/390, JES3 V4, ISPF, CICS, OPS/MVS II, JCL, DB2, TCP/IP; Scheduling Software including but not limited to Control-M and Control-M Enterprise Manager; data exchange products including but not limited to Managed File Transfer, Cyber Fusion, and Connect: Direct. Respond to and diagnose problems through interaction with users and determine problem recognition, research, isolation, and resolution steps. Escalate customer/application problems to functional or programming staff as needed and work directly with support staff towards problem resolution. Use problem management database and help desk systems as primary problem tracking and resolution tool. Understand and apply fundamentals of customer service, incident response, problem response and change management. Education/Experience: High School Diploma and/or related advanced training and certifications such as A+ Certification. At least 4 years of experience in providing related IT support. Must be ability to obtain a client sponsored HSPD-12 Suitability.
- Also mention: "This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible." That's application instruction? Might be considered boilerplate? It's not exactly application instructions but maybe we can drop as it's not substantive content about role. The instruction says remove application instructions. So we drop that line.
- Also mention "The Objective Of This Task Is To Provide Support To The Scheduling Control Team At The Client’s 24-hour Central Computer Center." That's part of description.
- Also mention "The Production Scheduling Control Function Is Focused On Mainframe Batch Production Monitoring..." etc.
- Also mention "Shift: Thursday to Monday from midnight until 8am."
- Also mention "Benefits include ..."
- Also mention "Education, Skills, And Experience ..."
- Also mention "Essential Functions, Responsibilities & Duties may include, but are not limited to: ..."
We need to decide sections.
Potential sections:
- About the role: could include overview: position purpose, location, onsite, essential personnel, shift, etc.
- Responsibilities: list of duties (the essential functions list). Could be a .
- Requirements: maybe education/experience, HSPD-12, etc.
- Skills: maybe technical skills list (software, OS, etc). Could combine with Requirements.
- Benefits: list.
- Schedule: shift details.
- Pay: not mentioned, so omit.
We must not create sections with filler. So we include only those with real content.
We need to ensure we don't repeat job title as heading.
We must not include Job ID etc.
We must not include boilerplate EEO etc.
We must preserve all substantive info.
Thus produce something like:
About the role
...
Responsibilities
- ...
...
Requirements
...
Skills
...
Benefits
- ...
...
Schedule
Shift: Thursday to Monday from midnight until 8am.
We need to ensure we include all substantive info from the posting.
Let's extract details.
About the role:
- Position: Master Scheduling Coordinator (but we shouldn't repeat job title as heading; but we can mention in paragraph).
- Employer: Tuknik Government Services, LLC, a Koniag Government Services company.
- Supports TGS and government customer in Durham, NC.
- Fully onsite.
- Candidate considered Essential Personnel and may be required to telework, or report for duty onsite in event of building closures, inclement weather or other emergency situations.
- May be required to provide coverage beyond regular work week, and for all observed federal holidays.
- Objective: Provide support to the Scheduling Control Team at the client's 24-hour Central Computer Center.
- Production Scheduling Control Function: Mainframe batch production monitoring, monitoring enterprise batch operations (z/OS, Unix, Windows), monitoring data exchange operations, notifying development community of critical batch outages that impact operations, implementing emergency changes, processing on-demand requests.
- SCT performs 24/7 monitoring, reporting, problem determination, escalation, assists with resolving production failures, while interfacing with development community and other components. Scheduling personnel also monitor recycling of systems, online CICS regions, and Central Version Processors (CVP). In addition, SCT processes emergency schedule and on-demand batch request, coordinates release of emergency batch software via BRPS or UCD, and is involved in tracking and transmission of data to/from agency via Data Exchange software, in support of operation, maintenance, management, documentation of a complex, large-scale computer operation.
We could combine some of that into About the role or Responsibilities. But we need to avoid duplication.
Better: About the role includes overview: purpose, location, onsite, essential personnel, shift? Actually shift belongs to Schedule.
Responsibilities: list of essential functions/duties.
Requirements: education/experience, HSPD-12 suitability.
Skills: technical skills list (software, OS, etc.) plus problem management, customer service fundamentals.
Benefits: list.
Schedule: shift.
Let's extract each.
Responsibilities list (from "Essential Functions, Responsibilities & Duties may include, but are not limited to:" then bullet list). We'll capture each bullet as - .
List items:
- Monitor batch production workloads located on z/OS mainframe and distributed platforms that produce data exchange transactions.
- Monitor data exchanges via data exchange software application packages (i.e., Control M, TSO/ISPF, Cyberfusion, Managed File Transfer, Connect: Direct) for failed or hung files, and track the movement of files, both inbound and outbound.
- Process batch production job requests received via online MS/PRS system for assigned mainframe and/or distributed workload.
- Investigate and take corrective action to resolve operational batch production problems to ensure assigned batch production workload runs in its entirety and on time.
- Implement operational procedures using PCOM/TSO/ISPF, and Control-M/Control-M/EM Scheduling Software when processing requests received via Master Scheduling/Production Request System (MS/PRS):
Actually the colon indicates sub-items? The bullet continues with sub-bullets: "Monitor assigned batch workload (i.e., z/OS, distributed). Notify appropriate Point of Contact (POC) of abnormal job ends (abends) via phone, email, or IM, as appropriate. Review production performance data and monitor job stream performance. Perform restart and recovery routines, as necessary. Perform JCL overrides on mainframe, as necessary. Assist in analyzing trouble situations as it pertains to batch production failure caused by bad data, database errors, system failure, etc. Provide technical support to SCT customers, which include internal system staff as well as the external development community, the latter of which is the focus of SCT. Based on assigned workload, monitor the recycling of online CICS regions, Central Version Processors (CVP), and system recycles/IPLs and perform associated batch workload holds and releases, as necessary. Edit/Override JCL and process jobs for one or more computer systems, as appropriate. Establish job streams for special production requests based on user requirements. Maintain online MS/PRS production request log for active requests and provide necessary updates in the system for assigned workload. Process and maintain emergency batch software requests received at the Emergency Requests mailbox Establish CAPRS/Incident Management tickets documenting batch production failures encountered on assigned workload and reassign CAPRS/Incident Management records for all emergency batch software requests, when received. Update emergency CAPRS/IM record with justification from the developer and generate the CMS record when completed, for auditing purposes."
We need to split into separate
- items for each distinct duty. The original text is a long sentence with many clauses separated by periods. We'll break at periods.
Let's parse:
"Implement operational procedures using PCOM/TSO/ISPF, and Control-M/Control-M/EM Scheduling Software when processing requests received via Master Scheduling/Production Request System (MS/PRS):"
Then after colon, list:
- Monitor assigned batch workload (i.e., z/OS, distributed).
- Notify appropriate Point of Contact (POC) of abnormal job ends (abends) via phone, email, or IM, as appropriate.
- Review production performance data and monitor job stream performance.
- Perform restart and recovery routines, as necessary.
- Perform JCL overrides on mainframe, as necessary.
- Assist in analyzing trouble situations as it pertains to batch production failure caused by bad data, database errors, system failure, etc.
- Provide technical support to SCT customers, which include internal system staff as well as the external development community, the latter of which is the focus of SCT.
- Based on assigned workload, monitor the recycling of online CICS regions, Central Version Processors (CVP), and system recycles/IPLs and perform associated batch workload holds and releases, as necessary.
- Edit/Override JCL and process jobs for one or more computer systems, as appropriate.
- Establish job streams for special production requests based on user requirements.
- Maintain online MS/PRS production request log for active requests and provide necessary updates in the system for assigned workload.
- Process and maintain emergency batch software requests received at the Emergency Requests mailbox
- Establish CAPRS/Incident Management tickets documenting batch production failures encountered on assigned workload and reassign CAPRS/Incident Management records for all emergency batch software requests, when received.
- Update emergency CAPRS/IM record with justification from the developer and generate the CMS record when completed, for auditing purposes.
We'll treat each as separate
- .
Now Requirements: Education
About the role
...
Responsibilities
- ... ...
Requirements
...
Skills
...
Benefits
- ... ...
Schedule
Shift: Thursday to Monday from midnight until 8am.
We need to ensure we include all substantive info from the posting. Let's extract details. About the role: - Position: Master Scheduling Coordinator (but we shouldn't repeat job title as heading; but we can mention in paragraph). - Employer: Tuknik Government Services, LLC, a Koniag Government Services company. - Supports TGS and government customer in Durham, NC. - Fully onsite. - Candidate considered Essential Personnel and may be required to telework, or report for duty onsite in event of building closures, inclement weather or other emergency situations. - May be required to provide coverage beyond regular work week, and for all observed federal holidays. - Objective: Provide support to the Scheduling Control Team at the client's 24-hour Central Computer Center. - Production Scheduling Control Function: Mainframe batch production monitoring, monitoring enterprise batch operations (z/OS, Unix, Windows), monitoring data exchange operations, notifying development community of critical batch outages that impact operations, implementing emergency changes, processing on-demand requests. - SCT performs 24/7 monitoring, reporting, problem determination, escalation, assists with resolving production failures, while interfacing with development community and other components. Scheduling personnel also monitor recycling of systems, online CICS regions, and Central Version Processors (CVP). In addition, SCT processes emergency schedule and on-demand batch request, coordinates release of emergency batch software via BRPS or UCD, and is involved in tracking and transmission of data to/from agency via Data Exchange software, in support of operation, maintenance, management, documentation of a complex, large-scale computer operation. We could combine some of that into About the role or Responsibilities. But we need to avoid duplication. Better: About the role includes overview: purpose, location, onsite, essential personnel, shift? Actually shift belongs to Schedule. Responsibilities: list of essential functions/duties. Requirements: education/experience, HSPD-12 suitability. Skills: technical skills list (software, OS, etc.) plus problem management, customer service fundamentals. Benefits: list. Schedule: shift. Let's extract each. Responsibilities list (from "Essential Functions, Responsibilities & Duties may include, but are not limited to:" then bullet list). We'll capture each bullet as