Master Plumber, Facility Services

About the role

Performs routine preventive maintenance to ensure the safety, proper functionality, and aesthetics of facilities, equipment, or fixtures by following established preventive maintenance schedules and guidelines.

Responsibilities

• Inspects, cleans, and repairs facilities, equipment, or fixtures.
• Observes and documents signs of wear and tear.
• Gathers capital expense information and recommends repair needs to eliminate ongoing and future repairs.
• Determines replacement needs and documents preventive maintenance activities.
• Performs major and minor repairs on facilities, equipment, or fixtures using multiple craft skills (e.g., plumbing, electrical, carpentry, material handling equipment, food equipment).
• Inspects, operates, or tests facilities, equipment, or fixtures to diagnose issues.
• Dismantles equipment, machines, or facilities to access and remove defective parts.
• Diagnoses problems using blueprints, repair manuals, or parts catalogs.
• Utilizes hand tools, power tools, hoists, and other equipment.
• Provides prompt response to emergency calls and documents repair activities.
• Performs pressure tests to identify leaks.
• Installs water supply lines, waste disposal systems, and gas lines.
• Serves as a technical subject-matter expert and lead for plumbing systems by analyzing complex plumbing issues, designing and planning solutions for large-scale repairs or modifications, and ensuring compliance with local, state, and national plumbing codes.
• Serves as the primary point of contact for external plumbing contractors and inspectors.
• Provides mentorship and technical guidance to Journeyman and Apprentice Plumbers and other Maintenance associates, including conducting training on proper plumbing techniques, code requirements, and safety protocols.
• Reviews work quality to ensure it meets Master-level standards.
• Manages work orders, maintenance schedules, and contractors by completing and providing required written and electronic information (e.g., expense vouchers, weekly summaries, work orders, maintenance logs).
• Conducts price comparisons of parts and travel-related costs, orders parts and replacement equipment, tracks orders, records purchases and usage, and submits warranty claims.
• Complies with Occupational Safety and Health Administration (OSHA) and Environmental Protection Agency (EPA) regulations and guidelines.
• Ensures quality work is completed that complies with federal, state, and local regulations, and ensures contractors follow Walmart quality standards, safety requirements, and meet contract requirements.
• Identifies and reports deficiencies.
• Unloads and stores equipment and transports equipment between facilities.
• Leads and participates in teams by using and sharing resources, information, and tools.
• Determines customer needs and business priorities, coordinates and executes work assignments, and provides advice, feedback, and support to ensure timelines and work quality are achieved.
• Models and helps others adapt to change or new challenges.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
• Uses the Open Door Policy and assists management with correcting ethical and compliance issues and problems.
• Follows safety procedures, responds to work orders, completes documentation, and coordinates with managers, coworkers, customers, and other business partners using verbal, written, and electronic communication methods.
• Maintains a safe work environment, observes and adheres to all safety policies and procedures, and reports all safety violations to management.
• Ensures all assigned equipment, tools, safety items, vehicles, trailers, and other items are maintained in proper working order by following proper maintenance and inventory schedules.
• Participates in an on-call rotation, occurring approximately every 4–6 weeks, to support business-critical needs outside of standard business hours.
• Maintains vehicles in working mechanical and cleanliness condition, coordinates and takes vehicles for required maintenance, and safely operates motor vehicles.
• Operates, inspects, and maneuvers heavy machinery and powered equipment (e.g., forklifts, material-handling equipment, industrial machines, shop equipment, vehicles) in accordance with training, certification requirements, and safety procedures.
• Performs pre-operation safety checks and post-operation inspections to ensure equipment is safe, functional, and compliant with applicable standards.
• Provides expert advice and guidance to others, supports and aligns efforts to meet customer and business needs, and builds commitment for perspectives and rationales.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders and identifying business needs.
• Performs other facility-related maintenance duties as assigned.

Skills

• Plumbing (design, installation, repair, and compliance with codes)
• Electrical, carpentry, and material handling equipment maintenance
• Use of hand tools, power tools, hoists, and diagnostic equipment
• Reading blueprints, repair manuals, and parts catalogs
• Technical mentorship and training
• Work order and maintenance schedule management
• Price comparison, ordering parts, and tracking inventory
• Compliance with OSHA, EPA, and other safety regulations
• Vehicle maintenance and safe operation
• Leadership and team collaboration
• Communication (verbal, written, and electronic)
• Problem-solving and critical thinking
• Adaptability to change and new challenges

Benefits

• Competitive pay and performance-based bonus awards
• Health benefits including medical, vision, and dental coverage
• Financial benefits including 401(k), stock purchase, and company-paid life insurance
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates (eligibility requirements apply)