Master Esthetician / Sales Consultant

About the role

Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys.

Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 1 million successful treatments to date – we’ve raised the standard for the entire industry.

Position Overview

Join us as a Master Esthetician, where you'll provide exceptional client education through consultative sales, and support with Tattoo removal implementation. Reporting to a Regional Manager, you'll collaborate with in-studio Laser Associates to deliver a holistic client experience. We value reliability, ambition, and a genuine passion for building client relationships, offering warm leads and community outreach opportunities to generate interest in our services. Embrace the chance to make a real impact by supporting clients through their tattoo removal journey with our expert team – change lives with us every day!

Responsibilities

• Conduct consultations, drive sales through consultative selling, and educate clients on laser tattoo removal processes
• Demonstrate ethical sales practices, communicate realistic removal expectations, and showcase the value of our services
• Effectively articulate Removery’s financing options to clients
• Partner with the Contact Center and in-studio Laser Associate to ensure seamless and superior client experience
• Maintain detailed client records, manage follow-up processes, and ensure client satisfaction
• Lead studio team in understanding KPIs, targets, and reporting for goal achievement
• Handle administrative tasks, manage bookings, and maintain studio cleanliness
• Engage in community networking, build referral relationships, and participate in brand-wide initiatives
• Represent company brand, mission, and culture
• Ensure adherence to visual and merchandising brand standards, conduct inventory, and uphold workspace stewardship

Position Specifics

• Compensation: $26-28/hr + uncapped commission
• Location: 4805 N. Division Street, Suite 103 Spokane, WA 99207
• Status: Full-time
• Tuesday: 10:30am-7:00pm
• Wednesday: 9:30am-6:00pm
• Thursday: 9:30am-6:00pm
• Friday: 8:30am-5:00pm
• Saturday: 8:30am-4:00pm

Benefits

• Eight (8) company-paid holidays
• 120 hours of accrued paid vacation time
• 8 hours of paid volunteer time annually
• Paid Parental Leave
• Comprehensive Medical, Dental, and Vision coverage with HRA option
• Optional tax-advantaged Flexible Savings Accounts
• 401K with generous Company Match
• Team Member Referral Bonus Program
• Interactive Employee Assistance Program, featuring no-cost mental health care
• Collaborative work environment promoting diversity and inclusion
• Ongoing Comprehensive Training

Position Requirements

• Active Master Esthetician License
• Passionate about helping people and building relationships, enthusiastic about the tattoo industry
• Sales experience, preferably conducting client consultations to overcome objections
• Motivated by quota-driven environment, bonus opportunities, and growth mindset
• Strong communication, problem-solving skills, professionalism, and ability to work in collaborative teams
• Innovative, proactive in improving operations, and skilled in multitasking and basic computer skills
• Requirements also include reliable transportation, flexibility in working hours, meeting employment eligibility standards, ability to lift 10 lbs. or more repetitively, and a high comfort level in assessing and interacting with the human body.