Massage Therapist Mandara Spa

Job Summary

The Licensed Massage Therapist role is to provide and maintain the highest standards of massage therapy and recommendations for home care. A massage therapist must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

Responsibilities and Duties

• Provides guests with thorough and knowledgeable professional massage treatments, adhering to company protocols.
• Maintains the established revenue and guest retention goals for the massage department.
• Ensures guests receive a detailed prescription plan after each service for home care regimen.
• Demonstrates full knowledge and understanding of all services and products while educating guests in these areas.
• Actively promotes spa treatments, retail products, packages, and seasonal promotions.
• Responsible for setting-up treatment room according to standards.
• Upholds and practices the universal health care protocol/standards of sanitation and sterilization as directed by state/city law and the spa’s policies/procedures when dealing with guests and coworkers.
• Performs prep work, cleans, and restocks room per spa standards.
• Attends scheduled departmental meetings, trainings and workshops.
• Provides services within the scope of practice of profession as defined by the state/city/ local law, and in accordance with applicable regional laws and regulations.

Qualifications and Skills

Job Requirements

• Must have an applicable state license to perform services.
• Must have received massage training from an accredited/approved massage school.
• 12 to 18 months preferred experience working in a high-end resort or urban day spa environment.
• Must be available to work varying shifts such as: nights, weekends, and holidays.

Technical or Administrative Knowledge

• Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.
• Possess excellent communication skills and provide legible and articulate communication.
• Demonstrates commitment to provide the highest quality of massage therapy to those who seek their professional service.
• Computer literate.

Behavioral Competencies

• Must possess a cooperative and positive attitude, exercising reason.
• Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.
• Demonstrate respect, sensitivity, and concern for guests' needs with a professional and pleasant manner.
• Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.

Benefits and Perks

• A competitive benefits package is offered, inquire within for details to:
• Sign on Bonus
• Health, vision, dental insurance
• 401k savings plan
• Paid time away from work
• Employee spa service/retail discounts and Friends & Family program