Massage Therapist - Hotel Polaris (Part-Time)

Responsibilities

• Create memorable experiences with a warm, welcoming personality that can relate to guests and team members.
• Provide consultation to guests as needed to determine their unique needs and expectations.
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
• Ensure the privacy of each guest.
• Provide prompt service with each appointment and performs services within the appropriate allotted time.
• Provide consistent professional body treatments in accordance with spa protocols and accepted certification practices.
• Properly care for the equipment and uses proper amounts of product to assist with cost controls.
• Has complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Provide general hotel information for guests.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
• Maintain training and credit hours required to sustain state issued Massage Therapist license.
• Restore and restock treatment rooms to a neat and professional manner after each service.
• Actively promotes the spa, treatments, services, clinics and retail as well as programs, promotions and/or discounts available.

Qualifications

• Valid Colorado massage therapy license required.
• At least two (2) years previous experience giving massage and body treatments in a similar setting preferred.
• At least one (1) year customer service experience required.
• Must be CPR certified.
• Must be able to read, write and speak English.
• Must have a strong passion for assisting guests in attaining their beauty and wellness goals.
• Must be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

Pay

$54.00/hr ( $22.50/25-minute service, $45/50-minute service, $72/80-minute service) + gratuity

Schedule

Part-time