Massage Therapist, Awana Spa & Wellness

Primary Job Duties

• Provide consistent, professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Maintain up-to-date knowledge of facility products, features and amenities.
• Evaluate and educate guests about applicable wellness recommendations.
• Ensure facility equipment is functioning properly and report any concerns to Lead Esthetician and/or Spa Management.
• Maintain a clean and sanitized work area.
• Perform preparation work and restock room at the end of each shift.
• Promote the spa, treatments, services and retail, as well as any promotions and/or discounts available.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Ensure that required licensing is maintained & updated.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications

• Provide consistent, professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Consult with guests to determine any areas of focus or contraindications. Provide guests with recommendation to continue care after their appointment.
• Maintain a clean and sanitized work area.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Able to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ensure that required licensing is maintained & updated.

Physical Demands

• Prolonged standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.