Jobs · Customer Service · Minnesota

Massage Therapist

Four Seasons · Minneapolis, MN · 4 days ago
On-siteCustomer Service$18.3/hrFull-time

About the location

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

About the role

Provide the highest level of service to guests of the Spa, thereby creating an atmosphere of Minneapolis hospitality.

Responsibilities

  • Administer personalized, quality massage and body treatments.
  • Provide the guest with personal, gracious, and professional service, perceptive to their individual wants and needs.
  • Provide the guest with thorough knowledge of the sports, fitness, and recreational services offered at the Spa.
  • Provide the spa director and spa supervisor with feedback on guest response to our service line, thereby actively creating the best possible spa menu for our guests.
  • Maintain the highest standard of cleanliness and organization for the Spa.
  • Be knowledgeable about all aspects of the spa (e.g., appointment procedures, clean-up procedures, menu of programs including golf and other activities).
  • Fully prepare treatment room for the service and clean as per Four Seasons Standards.
  • Arrive early to your appointments.
  • Become a strong part of the spa team.
  • Seek to remain aware of the spa and wellness trends.
  • Promote all the other programs offered by the spa; encourage guests to experience the numerous other massages and packages offered.

Requirements

  • Minimum of 2 years’ experience in the industry in a similar setting.
  • High school education or equivalent experience.
  • Vocational or Technical Training from an accredited school of Massage Therapy with 500 hours of training required.
  • Minneapolis city license.
  • Reading, writing, and oral proficiency in the English language.
  • Ability to work irregular hours, weekends, and evenings.

Qualifications

Preferred: Certified Massage Therapist - National Certification Board for Therapeutic Massage and Bodywork (NCBTMB).

Benefits

  • Competitive compensation: $18.30 per hour + tips.
  • Comprehensive health and vision insurance.
  • Discovery nights at Four Seasons Properties around the globe.
  • Holiday and vacation pay.
  • Daily meals inspired by award-winning chefs.
  • Complimentary uniforms and uniform care.
  • Sick pay, disability coverage, and life insurance.
  • Parking discounts.
  • Staff lounge and cafeteria space with city view.
  • Up to eight weeks of parental leave pay.
  • Fur baby insurance.
  • 401(k) retirement plan.
  • Discounted accommodations at Four Seasons properties worldwide.
  • Dental coverage available at a discounted rate.

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