Marriott Brand Task Force Front Night AUditor / Desk Agent Traveling FOSSE

About the role

As a key member of our team, you will be responsible for managing the day-to-day operations of our hotel, ensuring guest satisfaction and maintaining high standards of cleanliness and service.

Responsibilities

• Oversee all aspects of hotel operations including housekeeping, front desk, and maintenance.
• Manage staff schedules and ensure compliance with company policies and procedures.
• Ensure adherence to health and safety regulations and emergency protocols.
• Handle guest complaints and resolve issues in a timely and professional manner.
• Develop and implement strategies to improve guest satisfaction and loyalty.

Requirements

• Bachelor’s degree in hospitality management or related field.
• At least 5 years of experience in hotel management or equivalent.
• Proven leadership skills and ability to manage a team effectively.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and holidays.

Qualifications

• Excellent organizational and time management skills.
• Experience with property management systems and hotel software.
• Knowledge of local and state regulations regarding hotels and guest accommodations.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Decision-making skills.
• Leadership and team-building skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on hotel stays.

Pay

The salary range for this position is $70,000 - $90,000 annually.

Schedule

The position requires a minimum of 40 hours per week, with potential for additional hours during peak seasons.

Contact

For more information or to apply, please email us at info@wenzellfisherhg.com or call 754-300-6879.