Marketing Strategy & Operations Consultant

Responsibilities

• Build, nurture, and maintain strong, long-term relationships with clients across various industries.
• Serve as the primary point of contact for assigned clients, ensuring their needs are understood, anticipated, and met.
• Conduct regular check-ins, strategic reviews, and performance discussions to maintain alignment and satisfaction.
• Identify opportunities to expand partnerships and introduce additional services that support client goals.
• Partner with clients to assess their current marketing strategies, workflows, and team structures.
• Provide strategic recommendations to deepen marketing effectiveness and improve operational efficiency.
• Support clients in developing annual and quarterly marketing plans, campaign strategies, and performance frameworks.
• Offer guidance on best practices in digital marketing, business development, brand development, content strategy, and customer engagement.
• Advisory on team resource structuring, workload distribution, and skill alignment.
• Collaborate with internal leadership to ensure our marketing employees are positioned for success within client environments.
• Monitor day-to-day performance and integration of our marketing staff, providing coaching, feedback, and support as needed.
• Help resolve operational challenges and ensure smooth collaboration between client teams and internal teams.
• Cross-functional collaboration with internal marketing, operations, and talent teams to ensure client needs are met with excellence.
• Communicate client priorities, challenges, and opportunities to internal stakeholders to drive continuous improvement.
• Participate in internal planning sessions to align service delivery with client expectations and organizational goals.
• Identify and pursue opportunities to expand client engagements through additional services or strategic initiatives.
• Support proposal development, pitch preparation, and client presentations.
• Represent the organization at industry events, conferences, and networking opportunities to build brand visibility and generate leads.

Qualifications

• Minimum 7+ years of experience in a marketing or business development role.
• Demonstrated experience building, managing, and strengthening client relationships in a marketing, consulting, or business development environment.
• Proven ability to serve as a strategic advisor to clients, offering guidance on marketing strategy, workflow optimization, and team structure.
• Strong understanding of marketing operations, including campaign planning, digital channels, content strategy, and performance measurement.
• Experience supporting or managing embedded teams, including coaching, feedback, and day-to-day alignment with client expectations.
• Able to assess client needs, identify opportunities for improvement, and develop actionable recommendations.
• Skilled in navigating complex stakeholder environments and facilitating communication between clients and internal teams.
• Strong project management capabilities, with the ability to manage multiple clients, priorities, and timelines simultaneously.
• Excellent verbal and written communication skills, with the ability to translate complex concepts into clear, strategic insights.
• Proactive, solution-forward mindset with a track record of anticipating challenges and driving continuous improvement.
• Comfortable working independently and collaboratively, with strong judgment on when to lead, when to partner, and when to escalate.
• Ability to travel as needed for client presentations; events or other business needs.

Pay

The Compensation range for this role is 85,000 to 100,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.