Marketing Strategy & Operations Consultant (Associate Manager)

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We help clients initiate, navigate and benefit from transformation. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries.

Sia Experience is the end-to-end marketing and customer experience arm of Sia. Our Marketing Advisory Business Line delivers high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise. We empower clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact.

About the role

This role sits at the intersection of strategy and execution, translating leadership priorities into structured operating plans while owning complex, multi-workstream initiatives from planning through delivery. You will design and evolve scalable operating models, build dashboards and frameworks for smart decision-making, and champion the responsible adoption of AI across strategy and operations. This is a role for someone who thrives in ambiguity, brings structure to complexity, and wants to help enterprise tech clients scale their marketing operations with rigor and innovation.

Responsibilities

• Translate leadership priorities into integrated operating plans, timelines, and success metrics
• Own complex, multi-workstream initiatives from planning through execution, navigating ambiguous scenarios
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work
• Ensure alignment between strategy, execution, and delivery across marketing initiatives
• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics
• Identify systemic gaps or inefficiencies and drive process improvements
• Lead the adoption and responsible use of AI across strategy, operations, and decision-making
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions
• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams
• Provide guidance, coaching, and oversight to Associate Managers and project contributors
• Set clear expectations and ensure consistent, high-quality execution across workstreams
• Serve as a senior operational partner on complex or high-visibility client initiatives
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work
• Support business development by shaping operational approaches for pitches and proposals
• Partner with leadership to ensure operational readiness for client growth and new engagements

Requirements

• Marketing operations, program management, or strategy roles in a consulting, agency, or technology environment
• Fluency in AI, with proven success embedding AI-enabled insights into workflows and driving measurable improvements
• Demonstrated experience leading complex initiatives with cross-functional stakeholders
• Experience supporting client delivery and business development through scoping, planning, or proposal development
• Strong written and verbal communication skills with attention to clarity and structure
• Highly organized and detail-oriented, with the ability to manage overlapping priorities
• Analytical and systems-minded, with a proactive approach to process improvement
• Fluent in building tables, slide decks, dashboards, and operational tools
• Comfortable operating autonomously while partnering closely with senior leaders
• Bachelor’s or master’s degree

Benefits

• Base Salary: $140,000-$147,000
• Annual Performance Bonus
• Medical, dental, and vision insurance; company-paid life and AD&D
• Voluntary supplemental insurance and EAP
• 401(k) with company match and immediate vesting
• HSA and FSA options
• College savings and student loan repayment programs
• Paid parental leave
• Generous PTO, nine company holidays, and one floating holiday
• Cell phone stipend
• Well-being and professional development programs

Schedule

Hybrid - 2x a month in Sia offices and client sites as needed. When serving clients, consultants may be required to work onsite at a client location based on engagement needs. Between client engagements, consultants are expected to work from a Sia office or approved coworking location at least three days per week. Candidates should reside within a reasonable commuting distance of a Sia office or approved coworking location.

Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. This position is not eligible for employment visa sponsorship now or in the future.