Marketing Strategy & Operations Consultant (Associate Manager)

About the role

The Marketing Strategy and Operations Management Consultant serves as a senior operational partner on high visibility initiatives for our enterprise tech clients. This role sits at the intersection of strategy and execution, translating leadership priorities into structured operating plans while owning complex, multi workstream initiatives from planning through delivery. You will design and evolve scalable operating models, build the dashboards and frameworks that support smart decision making, and champion the responsible adoption of AI across strategy and operations.

Responsibilities

• Translate leadership priorities into integrated operating plans, timelines, and success metrics
• Own complex, multi-workstream initiatives from planning through execution, navigating through ambiguous scenarios
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work
• Ensure alignment between strategy, execution, and delivery across marketing initiatives
• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics
• Identify systemic gaps or inefficiencies and drive process improvements
• Lead the adoption and responsible use of AI across strategy, operations, and decision-making
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions
• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams
• Provide guidance, coaching, and oversight to Associate Managers and project contributors
• Set clear expectations and ensure consistent, high-quality execution across workstreams
• Serve as a senior operational partner on complex or high-visibility client initiatives
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work
• Support business development by shaping operational approaches for pitches and proposals
• Partner with leadership to ensure operational readiness for client growth and new engagements

Requirements

• Marketing operations, program management, or strategy roles in a consulting, agency, or technology environment
• Must be fluent in AI, with proven success embedding AI-enabled insights into workflows and driving measurable improvements
• Demonstrated experience leading complex initiatives with cross-functional stakeholders
• Experience supporting client delivery and business development through scoping, planning, or proposal development
• Strong written and verbal communication skills with attention to clarity and structure
• Highly organized and detail-oriented, with the ability to manage overlapping priorities
• Analytical and systems-minded, with a proactive approach to process improvement
• Fluent in building tables, slide decks, dashboards, and operational tools
• Comfortable operating autonomously while partnering closely with senior leaders
• Bachelor’s or master’s degree

Qualifications

• Marketing operations, program management, or strategy roles in a consulting, agency, or technology environment
• Must be fluent in AI, with proven success embedding AI-enabled insights into workflows and driving measurable improvements
• Demonstrated experience leading complex initiatives with cross-functional stakeholders
• Experience supporting client delivery and business development through scoping, planning, or proposal development
• Strong written and verbal communication skills with attention to clarity and structure
• Highly organized and detail-oriented, with the ability to manage overlapping priorities
• Analytical and systems-minded, with a proactive approach to process improvement
• Fluent in building tables, slide decks, dashboards, and operational tools
• Comfortable operating autonomously while partnering closely with senior leaders
• Bachelor’s or master’s degree

Benefits

• Medical, dental, and vision coverage
• Company-paid life and AD&D insurance
• Voluntary supplemental insurance and Employee Assistance Program (EAP)
• 401(k) with company match and immediate vesting
• HSA and FSA options
• College savings and student loan repayment programs
• Paid parental leave
• Generous PTO, nine company holidays, and one floating holiday
• Cell phone stipend
• Well-being and professional development programs

Pay

Base Salary: $140,000-$147,000. Actual compensation within this range will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by applicable law.

Schedule

Hybrid - 3 days onsite