Marketing Specialist

Key Responsibilities

• Collaborate with marketing team, vendors, customers and buying group to schedule and execute marketing activities in coordination with the overall workshop concept strategy.
• Logistical Support Services: Collaborate with internal teams to promote and facilitate exclusive logistical support offerings, including roadside assistance, made possible through our membership in a national buying group.
• Product and Promotional Merchandise: Oversee the selection and distribution of promotional merchandise and interior design items that elevate the look and presentation of repair shops, helping partners differentiate themselves in the market.
• Cook up internally the presentation of the material offerings and effectively communicate through email, phone, digital campaigns the components the program will offer the shops.
• Network Development: Work closely with sales and business development teams to expand and strengthen our nationwide network of partner repair shops.
• Training and Enablement: Organize workshops, training sessions, and resource materials to help partner shops maximize the benefits of our exclusive services.
• Performance Tracking: Monitor and analyze the impact of marketing initiatives, providing regular feedback and recommendations for continuous improvement.
• Web and Social Media Support: Manage support programs that empower partner shops to leverage web and social media platforms, driving online visibility and customer acquisition.
• Schedule technical training events through social media and utilize available content from events to increase online presence.
• Aid in marketing design projects such as sales flyers, company magazine, customer incentives, training materials, etc.
• Travel to customer events and contribute to the overall experience for our customers.

Qualifications

• Superb organizational skills.
• Thorough understanding of social media platforms including Instagram, Facebook and LinkedIn.
• Design experience in Adobe Creative Suite is preferred.
• Strong customer service skills and positive attitude as a team player.
• A willingness to learn, support and execute as a team.
• Strong understanding of digital marketing, social media, and online customer engagement.
• Excellent communication and interpersonal skills, with the ability to build relationships with vendors and customers.
• Proven track record of executing successful marketing programs.
• Experience with product merchandising and retail environment enhancements is a plus.
• Minimum 2-3 years of experience in marketing, preferably in automotive or B2B environments.
• An analytical mindset with proficiency in marketing analytics and reporting tools.

Required Computer Skills

• Office Suite: Outlook, MS Word, MS Excel, MS Teams, Powerpoint
• Adobe Suite

Preferred Benefits

• Be part of a market-leading company serving a dynamic and growing network of automotive repair shops nationwide.
• Opportunity to shape innovative service offerings that transform the industry and deliver real value to partners and customers.
• Collaborative culture with strong support for professional development and growth.
• Competitive compensation and benefits package.
• $1000 for each employee you refer to SSF who is active for 6 months of employment (managers are excluded).
• Up to 19 days of accrued paid time off annually.
• 8 paid holidays.
• 401(k) match up to 4%.
• Medical/Dental/Vision insurance.
• Flexible spending account.
• Employee Assistance program.
• Employer Paid Basic Life Insurance and AD&D.

Application Process

Interested candidates should submit a resume and cover letter outlining relevant experience and vision for workshop marketing concepts. We look forward to learning how you can help us empower our partners and drive success nationwide.