Marketing & Sales Coordinator

About the role

The Marketing & Sales Coordinator supports the sales and marketing efforts of the community, providing administrative and operational assistance to ensure the smooth execution of sales activities, lead management, and customer service.

Responsibilities

• Track and maintain Salesforce, ensuring all leads are recorded, updated, and followed up on promptly.
• Assist the Director, Marketing and Sales and sales team with scheduling tours, preparing marketing materials, maintaining sales reports, and coordinating event logistics.
• Respond to phone and online inquiries, provide general information, and assist with scheduling tours for prospective residents and their families.
• Support the execution of on-site tours and sales events, including set-up, greeting visitors, and providing essential community information.
• Facilitate the resident move-in process by coordinating paperwork, scheduling move-in dates, and ensuring a seamless transition.
• Help implement marketing campaigns, distribute promotional materials, and maintain social media engagement to attract potential residents.
• Assist in compiling sales and occupancy reports, tracking progress against sales goals, and ensuring accuracy in documentation.

Requirements

• High school diploma or equivalent required.
• 2+ years of experience in sales support, customer service, or administrative roles, ideally in senior living, healthcare, or hospitality.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn Salesforce software.
• Graphic design skills (Canva, InDesign).

We are looking for an enthusiastic, compassionate professional who is passionate about hospitality and senior engagement.