Marketing Promotions Coordinator

Job Description

The Communications team brings mission, strategy, and values to life through clear, consistent, and engaging communications and programs. We embrace telling compelling stories through high-quality content and community engagement. Our process is collaborative and creative.

Key Responsibilities

• Bring the marketing promotional strategy to life within Salesforce Loyalty Cloud.
• Execute the full operational lifecycle of promotional campaigns, from technical configuration to QA, deployment, and post-launch validation.
• Act as the primary liaison between Marketing and cross-functional partners (Product, Engineering, Finance) to translate promotional requirements into technical specifications within the Salesforce environment.
• Cook up development of marketing assets and channel plans for promotions with the Lifecycle Marketing team.
• Proactively monitor campaign performance data; synthesize findings into actionable insights and recommend workflow optimizations to improve ROI and engagement metrics.
• Aid in budget tracking and reporting to ensure alignment with strategy.
• Develop and maintain internal Standard Operating Procedures (SOPs) for promotion setup, testing, and reporting to ensure scalability and consistency across new and existing markets.

Skills & Experience

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 4 to 6 years of experience in marketing, operations, finance, or a similar role.
• Direct experience managing promotions, promotional campaigns, and marketing budgets.
• Power user of Salesforce Loyalty Cloud.
• Strong track record of driving measurable ROI.
• Experience deploying promotional campaigns with multi-million dollar budgets.
• Data-driven optimization and the ability to synthesize findings for the team.
• Highly motivated and proactive, capable of working independently or collaboratively in a dynamic environment.
• Proven track record of meeting deadlines and managing priorities effectively.
• Proven ability to act as a technical liaison between Marketing, Product, and Engineering teams to translate business goals into actionable technical requirements.

Benefits Summary

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.