Marketing & Outreach Intern Baltimore

About the role

K&I Healthcare Services is a CARF-accredited outpatient behavioral health organization with locations in Baltimore, Waldorf, and Landover, Maryland. We provide evidence-based mental health and substance use services to individuals and families across the state. Our mission is to deliver compassionate, culturally responsive care that strengthens communities.

What You’ll Do

• Research and build a referral partner pipeline across the Baltimore metropolitan area (primary care offices, schools, faith communities, community organizations)
• Schedule and coordinate introduction meetings between K&I leadership and identified community partners
• Distribute K&I marketing materials to referral sources throughout the Baltimore metropolitan area
• Represent K&I at community health fairs and outreach events under direct supervision
• Create and localize community-facing materials (flyers, brochures, event signage) using K&I brand templates
• Develop the Baltimore metropolitan area-relevant content for K&I social media channels (Facebook, Instagram, LinkedIn) from a pre-approved content calendar
• Photograph approved K&I community events for marketing use (with appropriate releases)
• Maintain physical marketing material inventory and coordinate reorders
• Coordinate logistics for health fairs and community events (venue confirmation, materials transport, registration tables)
• Handle post-event documentation, lead capture, and follow-up tracking
• Support internal K&I events including staff meetings, training sessions, and recognition events
• Submit weekly written outreach activity reports to your supervisor
• Maintain accurate records of community contacts, event documentation, and distribution logs
• Track hours and submit timesheets via BambooHR

What We’re Looking For

• High school diploma or GED required; enrollment in or completion of an associate’s, bachelor’s, or master’s program preferred (Marketing, Communications, Public Health, Social Work, Business, or related field)
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Comfortable representing an organization professionally in community settings
• Valid Maryland driver’s license and reliable personal transportation
• Ability to lift and transport marketing materials up to 30 lbs
• Must pass pre-employment background check and drug screening
• Authorized to work in the United States (I-9 / E-Verify)

Important Details

• This position has NO direct patient/client contact and NO access to Protected Health Information (PHI)
• Required compliance training (HIPAA awareness, mandated reporter, K&I code of conduct) must be completed within your first 7 days
• Position begins with a 90-day introductory period; conversion to permanent status is merit-based and not guaranteed
• At-will employment — neither this posting nor any K&I document creates a contract of employment

Compensation & Benefits

• $15.00/hr during 90-day introductory period (Maryland minimum wage)
• $16.00–$18.00/hr upon conversion to permanent status (based on performance)
• Paid sick & safe leave per Maryland Healthy Working Families Act
• Paid K&I-observed holidays
• Eligibility for health, dental, vision insurance and 401(k) after conversion to permanent status
• Access to K&I professional development programs