Marketing Operations Specialist

Responsibilities

• Conduct market, client, industry, and competitive research to support business development initiatives
• Monitor procurement websites, capital improvement programs, and regional opportunities to identify potential pursuits
• Compile, organize, and maintain market intelligence, client data, stakeholder lists, and opportunity tracking
• Maintain marketing databases, business intelligence tools, and operational platforms, including BizCred
• Track on-call contracts, contract renewals, regional opportunities, and other marketing activities
• Prepare recurring reports, dashboards, metrics, and data analyses to support decision-making
• Ensure the accuracy, consistency, and integrity of marketing data and reporting
• Support process improvement initiatives by developing standardized tracking tools, documenting workflows, and identifying operational efficiencies
• Aid in the implementation and adoption of new technologies, automation tools, and marketing systems
• Provide research and operational support for regional marketing initiatives, growth strategies, and special projects
• Perform other duties as assigned

Requirements

• 1 year of experience in marketing, market research, data analysis, business operations, or a related field
• Experience within the architecture, engineering, and construction (AEC) industry is preferred
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field; or equivalent combination of education and experience
• If driving for, or on behalf of, any ECS subsidiary, a valid driver’s license is required
• Basic understanding of marketing principles and business research techniques
• Strong research, analytical, and organizational skills
• Proficiency in Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications
• Ability to learn CRM systems, marketing databases, and reporting tools
• Strong attention to detail and commitment to data accuracy
• Effective written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Self-motivated with a willingness to learn new technologies and processes
• Ability to work collaboratively in a team environment

Qualifications

• Positive customer and employee service attitude and understanding of ECS Core Values

Skills

• Marketing, market research, data analysis, business operations, or a related field
• Architecture, engineering, and construction (AEC) industry experience
• Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications
• CRM systems, marketing databases, and reporting tools
• Research, analytical, and organizational skills
• Customer service attitude and understanding of ECS Core Values

Benefits

• ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting.
• We are a leader in geotechnical, construction materials, environmental and facilities consulting services.
• We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast.
• ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025).

Pay

• N/A

Schedule

• N/A