Marketing Operations & Production Manager

About the role

Manage the end‑to‑end production workflow for Pride’s in‑house marketing initiatives, including print, digital, video, photography, and vendor coordination and overseeing workflow for a broader marketing team

Responsibilities

• Lead and mentor direct reports while managing overall marketing workflow
• Oversee intake, prioritization, and execution of all marketing projects from concept through delivery
• Navigate ambiguity by clarifying project requirements and making informed decisions when information is incomplete
• Adjust timelines and priorities as needed to accommodate changing business needs without compromising quality
• Work closely with stakeholders to define project requirements, create briefs, scopes, and objectives
• Maintain and update the annual marketing calendar
• Lead weekly creative project check‑in meetings with design, web, and digital teams
• Serve as the main point of contact for communication between internal departments
• Proactively communicate progress and obstacles to ensure timelines are met
• Take ownership of follow‑up and escalation needs
• Ensure all projects are completed on time and quality checked
• Determine resources required for each project
• Coordinate assets for sales collateral, photography, video shoots, digital campaigns, and web projects
• Manage rounds of proofing, printing, and delivery
• Utilize project management platforms (Monday.com, Asana, etc.) for planning, tracking, and reporting
• Advocate for best practices in workflow efficiency
• Collaborate on post‑project analysis to identify improvements for future initiatives
• Staff management including