Marketing Operations & Creative Coordinator
Multicultural Marketing Resources, Inc. · Chicago, IL · 5 mo ago
MarketingFull-time
Position responsibilities
- Marketing Campaign Execution
- Support the execution of multichannel marketing campaigns that drive engagement and support lead generation efforts across email, website, blogs, newsletters, and social platforms
- Create content for email marketing, blogs, and newsletters for review and approval; assemble assets and execute distribution schedules as assigned
- Maintain marketing calendars, trackers, and documentation to ensure on-time execution and company-wide visibility
- Coordinate asset requests, approvals, and handoffs between marketing, design, vendors, and internal stakeholders
- Support website content updates and uploads as directed by the marketing team
- Maintain organized workflows and documentation for marketing processes
- Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments
- Utilize AI tools strategically to enhance content development, streamline workflows, and improve productivity; ensure all AI-assisted work is reviewed, edited, and aligned with brand standards and quality expectations
- Marketing Operations Support
- Create and manage lists, segments, workflows, scoring models, and lead lifecycle stages across platforms
- Support campaign tracking through UTM tagging and data validation
- Maintain organized workflows and documentation for marketing processes
- Support marketing automation and CRM execution tasks as directed
- Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments
- Facilitate data collection, compilation, and reporting of post-campaign or post-event performance information for review with the Marketing team
- Social Media Execution
- Execute day-to-day social media activities by drafting, scheduling, and publishing content across platforms including LinkedIn, company website, and other emerging channels
- Monitor engagement and assist with performance tracking and reporting
- Stay informed of emerging digital media trends, tools, and practices and share relevant insights with the marketing team
- Presentation & Creative Production Support
- Build and update PowerPoint presentations using approved templates and brand guidelines for conferences, webinars, and internal purposes
- Format presentation slides for clarity, consistency, and professionalism
- Edit and update design elements using Adobe Creative Suite within established graphic frameworks and brand standards provided by the Marketing team
- Provide basic design support and layout updates within approved templates and brand standards
- Support production of marketing materials by coordinating with internal and freelance designers and vendors
- Ensure creative assets are properly versioned and prepared for distribution or print
- Conference & Event Support
- Career logistics and supplies for conferences, sponsorships, and virtual events
- Manage timelines, deadlines, and asset checklists for event-related marketing
- Prepare, organize, and ship booth materials, signage, and promotional assets
- Support speaker coordination, including slide content and formatting
- Aid in post-event follow-up activities, including email deployment and CRM uploads
- 2+ years of experience in marketing coordination, marketing support, preferably in B2B marketing, professional services, or consulting
- Excellent proficiency with Microsoft PowerPoint and Microsoft Office products
- Experience with Adobe Creative Suite, including Acrobat, Photoshop, Illustrator, and InDesign
- Experience with email platforms, CMS, CRM, or marketing automation tools (HubSpot experience preferred)
- Strong writing and editing skills with the ability to craft clear, engaging messaging and calls to action
- Familiarity with A/B testing, campaign performance metrics, and reporting dashboards
- Basic understanding of Google Analytics, UTM tracking, and campaign measurement best practices
- Familiarity with AI tools (ChatGPT, Claude, Jasper, or similar) for content assistance and workflow optimization
- Strong organizational, project coordination, and follow-up skills with ability to manage multiple tasks and deadlines simultaneously
- High attention to detail and strong quality assurance skills
- Strong written and verbal communication skills
- This position requires the ability to lift a minimum of 50lbs. and maneuver large, cumbersome equipment
- Energetic and enthusiastic self-starter able to work autonomously and take initiative
- Resourceful with a strong interest in marketing operations and execution
- Positive, engaged, and collaborative attitude
- Bachelor’s degree in Marketing, Communications, or other creative field or equivalent experience.