Jobs · Marketing · Illinois

Marketing Operations & Creative Coordinator

Multicultural Marketing Resources, Inc. · Chicago, IL · 5 mo ago
MarketingFull-time

Position responsibilities

  • Marketing Campaign Execution
    • Support the execution of multichannel marketing campaigns that drive engagement and support lead generation efforts across email, website, blogs, newsletters, and social platforms
    • Create content for email marketing, blogs, and newsletters for review and approval; assemble assets and execute distribution schedules as assigned
    • Maintain marketing calendars, trackers, and documentation to ensure on-time execution and company-wide visibility
    • Coordinate asset requests, approvals, and handoffs between marketing, design, vendors, and internal stakeholders
    • Support website content updates and uploads as directed by the marketing team
    • Maintain organized workflows and documentation for marketing processes
    • Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments
    • Utilize AI tools strategically to enhance content development, streamline workflows, and improve productivity; ensure all AI-assisted work is reviewed, edited, and aligned with brand standards and quality expectations
  • Marketing Operations Support
    • Create and manage lists, segments, workflows, scoring models, and lead lifecycle stages across platforms
    • Support campaign tracking through UTM tagging and data validation
    • Maintain organized workflows and documentation for marketing processes
    • Support marketing automation and CRM execution tasks as directed
    • Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments
    • Facilitate data collection, compilation, and reporting of post-campaign or post-event performance information for review with the Marketing team
  • Social Media Execution
    • Execute day-to-day social media activities by drafting, scheduling, and publishing content across platforms including LinkedIn, company website, and other emerging channels
    • Monitor engagement and assist with performance tracking and reporting
    • Stay informed of emerging digital media trends, tools, and practices and share relevant insights with the marketing team
  • Presentation & Creative Production Support
    • Build and update PowerPoint presentations using approved templates and brand guidelines for conferences, webinars, and internal purposes
    • Format presentation slides for clarity, consistency, and professionalism
    • Edit and update design elements using Adobe Creative Suite within established graphic frameworks and brand standards provided by the Marketing team
    • Provide basic design support and layout updates within approved templates and brand standards
    • Support production of marketing materials by coordinating with internal and freelance designers and vendors
    • Ensure creative assets are properly versioned and prepared for distribution or print
  • Conference & Event Support
    • Career logistics and supplies for conferences, sponsorships, and virtual events
    • Manage timelines, deadlines, and asset checklists for event-related marketing
    • Prepare, organize, and ship booth materials, signage, and promotional assets
    • Support speaker coordination, including slide content and formatting
    • Aid in post-event follow-up activities, including email deployment and CRM uploads

    Skills and experience

    • 2+ years of experience in marketing coordination, marketing support, preferably in B2B marketing, professional services, or consulting
    • Excellent proficiency with Microsoft PowerPoint and Microsoft Office products
    • Experience with Adobe Creative Suite, including Acrobat, Photoshop, Illustrator, and InDesign
    • Experience with email platforms, CMS, CRM, or marketing automation tools (HubSpot experience preferred)
    • Strong writing and editing skills with the ability to craft clear, engaging messaging and calls to action
    • Familiarity with A/B testing, campaign performance metrics, and reporting dashboards
    • Basic understanding of Google Analytics, UTM tracking, and campaign measurement best practices
    • Familiarity with AI tools (ChatGPT, Claude, Jasper, or similar) for content assistance and workflow optimization
    • Strong organizational, project coordination, and follow-up skills with ability to manage multiple tasks and deadlines simultaneously
    • High attention to detail and strong quality assurance skills
    • Strong written and verbal communication skills
    • This position requires the ability to lift a minimum of 50lbs. and maneuver large, cumbersome equipment
    • Energetic and enthusiastic self-starter able to work autonomously and take initiative
    • Resourceful with a strong interest in marketing operations and execution
    • Positive, engaged, and collaborative attitude
    • Education required

      • Bachelor’s degree in Marketing, Communications, or other creative field or equivalent experience.

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