Marketing & Office Operations Coordinator

About ZMANAZMANA is a fast-growing smart technology company based in Kaka‘ako. We design and install intelligent security, video, access control, and automation systems for residential and commercial clients across O‘ahu.We are a small, ambitious team where everyone contributes. Things move quickly, priorities evolve, and great ideas are encouraged. We are looking for someone who brings positive energy, takes initiative, and is genuinely excited to learn, grow, and help build the company.About the RoleThe Marketing & Office Operations Coordinator will help keep our office organized, support our customers and field technicians, and strengthen ZMANA’s marketing and social media presence.This is not a sit-and-wait role. We need someone who notices what needs to be done, takes ownership, and follows through without requiring constant direction. The right person will be upbeat, resourceful, comfortable wearing multiple hats, and excited about making a visible impact.No two days will look exactly the same. One day you may be coordinating technician schedules and helping a customer; the next, you may be creating a social media post, organizing project documents, or assisting leadership with an important initiative.What You’ll DoMarketing and Social MediaHelp plan, create, and publish content for ZMANA’s social media channelsCapture and organize photos and videos from installations, team activities, and company eventsCreate simple, professional graphics and posts using tools such as CanvaHelp promote company services, projects, customer success stories, and community involvementMonitor social media activity and help respond to comments and messagesAssist with email campaigns, promotional materials, and other marketing initiativesHelp maintain a consistent, professional, and engaging ZMANA brandLook for creative ways to increase awareness, engagement, reviews, and customer interestCustomer and Office SupportServe as a friendly and professional first point of contact for customers by phone and emailConfirm upcoming appointments and help prepare the next day’s technician scheduleCommunicate scheduling information and updates to customers and team membersOrganize digital files, paperwork, installation folders, and company recordsMaintain office and cleaning supplies and reorder items as neededAssist with vendor coordination, documentation, and general office operationsSchedule company vehicle safety checks and maintenance appointmentsBusiness and Administrative OperationsTrack utilities, licenses, billing information, and other business recordsAssist with administrative workflows using QuickBooks Online, Salesforce, and Google WorkspaceProcess Alarm.com RMAs and create customer accounts for new installationsCreate and maintain internal folders, project documentation, and installation recordsSupport select affiliated businesses and leadership initiativesAssist company leadership with high-priority projects and changing operational needsIdentify opportunities to improve organization, communication, and office processesWho We’re Looking ForYou may be a strong fit if you:Bring a positive attitude and good energy to workTake initiative instead of waiting to be told every next stepAre dependable, accountable, and committed to following throughEnjoy learning new tools, systems, and responsibilitiesCommunicate clearly and professionally with customers and coworkersAre organized and able to manage several priorities at onceStay calm, flexible, and solutions-focused when plans changeAre comfortable sharing ideas and finding better ways to get things doneEnjoy working as part of a close-knit, growing teamWant an opportunity to contribute and grow—not simply collect a paycheckPreferred Skills and ExperienceTwo or more years of experience in office administration, customer service, marketing, social media, or a related roleStrong verbal and written communication skillsExperience creating or managing business social media contentFamiliarity with Canva or similar design toolsComfort using Macs, Gmail, Google Drive, and Google WorkspaceExperience with QuickBooks Online or Salesforce is helpful but not requiredStrong attention to detail and the ability to stay organizedWillingness and ability to learn new technology quicklyA degree is not required; relevant experience, attitude, and initiative matter mostWhat We Offer$20–$25 per hour, based on experienceFull medical, dental, and vision coveragePaid time off and company holidays401(k) planHands-on experience across marketing, technology, customer service, and business operationsOpportunities to take on additional responsibility and grow with the companyA collaborative environment where initiative and new ideas are valuedIf you are positive, dependable, eager to learn, and excited about helping a growing local technology company succeed, we would love to hear from you.