Marketing & Move Coordinator

Key Responsibilities

• Track and maintain Salesforce, ensuring all leads are recorded, updated, and followed up on promptly.
• Aid the Director of Marketing & Sales with scheduling tour experiences, preparing marketing materials, maintaining sales reports, and coordinating event logistics.
• Greet and support guests in the marketing office, ensuring an experience consistent with the LCS Extraordinary Impressions Program.
• Respond to phone and online inquiries, provide general information, and assist with scheduling tour experiences for prospective residents, their families, and referral sources.
• Support the execution of on-site tour experiences and sales events, including set-up, greeting guests, and providing essential community information.
• Coordinate and schedule distribution of keys, garage door opener, and lifeline personal help button. Assign, document, and maintain the log for the parking stall and storage room assignments for each resident.
• Help implement marketing campaigns, distribute promotional materials, and maintain social media engagement to attract potential residents.
• Aid in compiling sales and occupancy reports, tracking progress against sales goals, and ensuring accuracy in documentation.
• Provides coverage at front desk as needed.
• Attends meetings as requested.

Qualifications

• A high school diploma or equivalent required.
• At least 2 years of experience in sales support, customer service, or administrative roles, preferably in senior living, healthcare, or hospitality.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication and interpersonal skills, with a warm and welcoming demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn Salesforce and other electronic systems.
• Experience with digital marketing, email marketing, and social media is highly desirable.
• Takes initiative, flexibility to work occasional evenings, weekends, or holidays as required, ability to handle confidential information with professionalism and discretion, and willingness to be available for any/all emergencies regarding the community.