MARKETING HOST

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

About the role

• Provides guests with hospitality arrangements, including rooms, food, and beverages, and assists with special requests.
• Maintains knowledge of casino marketing and player development promotions and encourages guest participation.
• Encourages guest visitation through written correspondence and telemarketing.
• Assists in resolving guest opportunities and/or conflicts in fair and equitable manners.
• Attends and aids in the coordination of special events.
• Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.

Requirements

• Associate's degree (AA.) or equivalent from a two-year college or technical school; minimum of one year of Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games; or equivalent combination of experience and education.
• One (1) year of hosting experience with an adequate guest following preferred.
• Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the general public.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Must be able to maintain confidentiality and a high level of professionalism at all times.
• Must have the ability to write reports and business correspondence.

Benefits

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Starting salary $18.00 to $20.00. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.