Marketing & Events Assistant

About the role

The Marketing & Events Assistant is a full-time, on-site role supporting the planning, execution, and operations of marketing initiatives and events at Crocker Park. This position is an entry-level opportunity within Stark Enterprises’ Marketing Department and provides hands-on exposure to marketing, events, operations, tenant relations, and seasonal staffing.

Essential Functions

• Manage seasonal hiring, training, coaching, scheduling, and supervision of train and Guest Services associates during summer, fall, and holiday seasons.

• Ensure sponsorship activations are executed correctly, including sponsor commercials, brochure distribution, and team member knowledge of promotional messaging.

• Support the execution and upkeep of property signage by:

  • Create work orders for large signage changes
  • Update smaller signage as needed
  • Complete signage audits with the Corporate Sales Manager
  • Ensure digital boards and kiosks are updated and operational
  • Submit support tickets when digital signage, billboards, or kiosks are not functioning properly
  • Ensure all public events are promoted through local and regional online platforms, including social media and event listing sites
  • Create detailed sponsorship recap reports highlighting deliverables, performance metrics, and fulfillment of agreement terms

• Work closely with legal to prepare and manage contracts for all on-site partnerships and activations.

• Serve as a liaison between tenants and Crocker Park Management, helping to maintain and update the tenant contact list, and ensuring accurate contact information.

• Manage social media channels for Crocker Park, Crocker Park Living, and Crocker Park Wine Festival, including:

  • Content ideation
  • Daily posting and engagement
  • Manage and execute sponsored post campaigns
  • Maintain and execute sponsored post campaigns
  • Monitor trends, algorithm updates, and platform best practices

• Support website maintenance by:

  • Keeping tenant, event, and attraction pages current
  • Reviewing and monitoring SEO for CrockerPark.com and Wine Festival pages
  • Staying up to date on SEO education and best practices

• Place Payment Orders (POs) for Marketing regularly and for Operations as needed.

• Learn and utilize the Visitt+ work order system to submit, track, and follow up on work orders for Marketing and Operations.

• Aid in sending memos to tenants through Visitt+ and deliver physical memos when needed.

• Support Operations with storefront audits, including documentation and follow-up.

• Act as a backup for the Office Manager when out of the office, including answering phones, completing POs, and sending memos.

• Other tasks as assigned by the supervisor or company.

Skills and Experience

• Photography and videography skills a plus.

• WordPress experience a plus.

• Prior experience managing social media for a business or brand a plus.

• Graphic design experience and familiarity with Adobe Photoshop, Illustrator, and InDesign a plus.

• Strong verbal and written communication skills.

• Excellent organizational skills with strong attention to detail.

• Ability to multitask and prioritize effectively in a fast-paced environment.

• Strong problem-solving skills and solution-oriented mindset.

• Ability to plan ahead and anticipate needs.

• Comfortable working non-traditional hours, including evenings, weekends, and holidays as required by the event calendar.

• Capability to lift and carry up to 20 pounds for tasks such as transporting marketing materials or event supplies.

• Must be able to sit, stand, and move throughout the day while conducting marketing events and attending meetings.

Competencies

• Strong work ethic and eagerness to learn.

• Customer- and tenant-focused mindset.

• High level of organization and follow-through.

• Adaptability and flexibility.

• Collaborative and team-oriented approach.

Why This Opportunity is Exciting for You

We offer a competitive compensation package, including:

• Paid Time Off (PTO)

• Paid Holidays

• 401(k) with Employer Match

• Health, Dental, Life Insurance, and Long-Term Disability Insurance

About Stark Enterprises

Stark Enterprises is a full-service real estate development company based in Cleveland, Ohio, with expertise in acquisition, development, leasing, property management, construction, architectural design, landscape architecture, marketing, and security. We are committed to delivering high-quality, innovative solutions to meet the evolving needs of our clients and communities. As an Equal Opportunity Employer, Stark Enterprises is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by law. Employment decisions are based on qualifications, merit, and business need.

Additional Information

FLSA Status: Full-time, Exempt

Location: Crocker Park – Westlake, Ohio

Travel: Up-to 5%

Reports To: Events and Marketing Manager

Direct Reports: Guest Services

Decision Making Authority: The Marketing & Events Assistant exercises independent judgment in supporting the execution of marketing initiatives, events, and seasonal operations at Crocker Park. This role has authority to make day-to-day decisions related to event logistics, vendor coordination, seasonal staffing support, signage updates, social media execution, and on-site issue resolution to ensure smooth operations and positive guest experiences. The Marketing & Events Assistant may prioritize tasks, adjust schedules, and address routine operational needs within established guidelines.

About Crocker Park

Crocker Park is a premier retail destination located in Westlake, Ohio. It features a variety of stores, restaurants, and entertainment options, making it a popular spot for residents and visitors alike.