Jobs · Marketing · California

Marketing Coordinator

Santa Clara Family Health Plan · San Jose, CA · 1 wk ago
Marketing$66k–$99k/yrFull-time

Essential Duties And Responsibilities

  • Aid in proofreading, editing, and formatting member, provider, and outreach materials.
  • Maintain audit records for all marketing materials and approvals.
  • Support website review and support, including completing scheduled reviews, fixing problems, preparing documents for posting, updating content, and ensuring 508 compliance.
  • Collaborate with community organizations and internal staff to organize outreach events, manage materials, conduct event reviews, and submit reports.
  • Manage SharePoint calendars, schedule tasks, maintain records, generate mailing lists, set up documents, and implement projects to support marketing strategies.
  • Create, maintain, and utilize operating instructions and tools necessary for marketing activities and ensure compliance with all regulations.
  • Attend and actively participate in department meetings, trainings, and coaching sessions.
  • Identify areas for improvement and address concerns, providing relevant information to management.
  • Perform other related duties as required or assigned.

Requirements

  • Bachelor’s Degree in Marketing, Communications, or related field, or equivalent experience, training, or coursework.
  • One year of experience in supporting marketing and communications operations.
  • Proficient in adapting to changing situations and efficiently managing multiple projects.
  • Strong oral and written communication skills.
  • Attention to detail and accurate work.
  • Strong computer skills including fluency in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and Adobe Creative Suite; experience writing and managing complex documents; and use of the web for research.
  • Knowledge of healthcare, Medi-Cal managed care, and Medicare.
  • Fluent in written Spanish, Vietnamese, and/or Chinese.
  • Ability to work under pressure and prioritize tasks.
  • Self-directed, proactive, and capable of making decisions within the scope of the position.
  • Confidentiality and compliance with SCFHP policies and procedures.
  • Ability to work weekends and evenings as needed based on business and regulatory requirements.
  • Safety awareness and ability to work independently.

Working Conditions

  • Office environment with occasional contact with co-workers, managers, external partners, and vendors.
  • Regular bending, stooping, reaching overhead, above the shoulders, and horizontally, to retrieve and store files and supplies.
  • Sitting or standing for extended periods of time.
  • Lifting up to 25 pounds regularly.
  • Reading printed materials and using a computer screen.
  • Performing repetitive motions (keyboard), writing (note-taking), and operating computer keyboards and other office equipment.
  • Hearing and talking to exchange information in person and on the phone.
  • Thinking and working effectively under pressure.
  • Attention to detail and maintaining a concentrated level of attention throughout a typical workday.

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