Marketing Coordinator

About the Role

Foothills Retirement Community is seeking a professional and compassionate Marketing Coordinator to help create a warm, homelike experience for all residents. As part of PCSC, we enrich the quality of life for seniors and our team members through the values of Relationships, Teamwork, Service, Excellence, and Stewardship.

What We Offer

• Competitive pay – Above industry average, with opportunities for increases and holiday pay
• Comprehensive benefits package – Including health, dental, vision insurance, and retirement savings
• Generous paid time off (PTO) – PTO accrued weekly, with sellback and donation options
• Career advancement opportunities – Training and professional development to help you grow within the healthcare field
• Public Service Loan Forgiveness – As a nonprofit employer, PCSC employees can qualify for this federal program
• Additional perks – Employer-paid life and long-term disability insurance, meals at a reduced price, employee educational assistance, and a referral bonus program

Responsibilities

• Upholds the PCSC Mission, Values, and Commitment Statement in all aspects of work, leading by example and holding self accountable for exemplifying compassionate Christian service
• Prepares correspondence and supports coordination for group meetings and events
• Supports the coordination for scheduling of meetings and detailed records and reporting of selections made
• Performs general office management duties to assist in maintaining marketing, including maintaining an organized office-filing system, maintaining and arranging design samples, ordering office supplies, handling phone calls and appointments, and processing mail
• Maintains the Customer Relationship Management (CRM) system
• Maintains database of information for finish selections and is responsible for creating reporting for construction needs
• Responds to telephone, website, and walk-in inquiries and distributes leads to the appropriate sales team member
• Prepares and sends various types of correspondence as directed, including cover letters, follow-up letters, thank you notes, and quotations for custom selections or construction
• Keeps team members informed of office activities, appointment schedules, prospect visits, and general office updates
• Prepares and distributes reports as assigned, on a daily, weekly, or monthly basis, to the appropriate distribution list
• Assists prospects and inquiries both in person and by phone by providing basic information and scheduling appointments
• Reviews response materials for accuracy and duplication, entering all prospect records into the system accurately and promptly
• Communicates and interacts professionally and respectfully with family members, residents, and prospects in attending to and meeting their requests

Minimum Qualifications

• Education: High school diploma or GED
• Experience: At least 2 years of office or administrative experience
• Skill: Intermediate computer skills, with a focus on Microsoft Excel; interest in decorating or interior finishes
• Valid South Carolina driver's license

Preferred Qualifications

• Education: Bachelor's degree in Marketing, Business Administration, or related field
• Experience: 3 years of experience in marketing and sales in senior living including CCRC, Assisted Living, and/or Long-Term Care
• Skill: Proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint); experience in data entry in windows-driven databases; exceptional written and verbal communication skills, organizational skills, and person-centered selling skills