Marketing Coordinator

Who We Are OneSpaWorld is the pre-eminent global provider of health and wellness services at sea and on land, operating spas on cruise ships and at resorts around the world. We are innovators in wellness, beauty, rejuvenation, and transformation, dedicated to the highest quality standards while continually evolving with new advances in the wellness industry. The Opportunity We're looking for a highly organized, detail-driven Marketing Coordinator to keep our marketing engine running across multiple spa brands and regions. This is an integrated communications role centered on project management and traffic coordination (about 90% of the role), with the remainder spanning digital execution, content operations, and brand stewardship. If you love bringing order to fast-moving projects, working across disciplines, and collaborating with a global team, this role is your launchpad into a marketing career in the wellness, travel, and hospitality space. No prior marketing experience required — we'll teach you the rest. What You'll Do Project Management & Traffic Coordination Partner with the Traffic Manager to manage creative and print projects — communicating with stakeholders, organizing and archiving creative jobs, and processing POS promotions, discounts, and marketing informationCoordinate and maintain our project management tool (Wrike) for internal and client launches and campaignsHelp create and roll out new promotional SOPs for our Resorts division alongside the Traffic Manager and OperationsServe as Traffic Manager backup during absences, maintaining continuity across workflow routing and the marketing inboxCoordinate work with outside agencies, printers, entertainers, and vendors, and oversee Upwork projects from posting and vendor vetting through completion Digital & E-Commerce Support Update and maintain website content across OneSpaWorld, Mandara Spa, and TimeToSpa — loading new products and publishing page updates using pre-approved copy and imagery, in coordination with the E-Commerce teamLoad, QA, and schedule email campaigns for resorts and TimeToSpa, confirming deployment details, audience segmentation, and send schedules prior to launchConduct regular audits of brand websites, spa landing pages, and partner and hotel sites to ensure consistency, accuracy, and alignment with current partner standards Content, Events & Brand Operations Co-plan events with the Digital Content Manager, ensuring the field receives deliverables on time and seeing logistics through to executionSupport in-office content production, including filming, photography, and camera operation for educational and promotional videosManage and organize marketing collateral, databases, and promotional discounts, memberships, and packages in the POS system; maintain assets across DAM and Box platformsHandle daily administrative tasks that keep the marketing function coordinated and support Marketing Managers on projects as needed What You Bring Enthusiasm, dependability, and a real interest in marketing — a friendly demeanor, strong work ethic, and desire to learn are mustsExceptional planning and organization skills; you know how to prioritize, multi-task, and deliver accurately and on time in a fast-paced environmentExcellent verbal and written communication, with outstanding grammar and proofing skillsA proactive, independent work style paired with a team-player mindsetHigh attention to detail with strong research, analytical, and critical-thinking skillsProficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook Bonus Points For Bachelor's degree in Marketing, Communications, or a related fieldExperience in spa, wellness, fitness, cruise, travel, or hospitalityExperience collaborating with a global team of internal and external stakeholdersKnowledge of HTML, Adobe InDesign, Illustrator, Photoshop, and/or photographyExperience with Book4Time or a similar POS system Why OneSpaWorld You'll join a global leader in wellness at sea and on land, work across iconic spa brands, and build hands-on experience in every corner of modern marketing — from traffic and project management to e-commerce, content production, and events. Ready to help us deliver wellness around the world? Apply today. Powered by JazzHR