Marketing Coordinator

About the role

The Marketing Coordinator is a core member of the Mission Ridge marketing team and carries out much of its day-to-day work. Reporting to and taking direction from the Marketing & Data Systems Manager, the role handles hands-on production across social media, photo and video, email, the website and app, and signage, keeping guest-facing information accurate and on-brand. The Manager sets priorities, strategy, and approvals; the Coordinator executes them and keeps the daily work moving. As the team's daily workload shifts toward this position, the Coordinator also lends marketing-adjacent support to general resort operations.

Responsibilities

• Work under the direction of the Marketing & Data Systems Manager, executing the daily marketing plan, following agreed priorities and brand standards, and bringing decisions, new ideas, and anything outside the plan to the Manager for direction and approval.
• Create, schedule, and manage day-to-day social content and community engagement across Facebook, Instagram, Threads, and other platforms, following the calendar and direction set by the Manager.
• Capture and edit photos and video of conditions, terrain, events, and guests for immediate and future marketing use.
• Build and send email campaigns and keep website and app content current and accurate, based on the plan and approvals from the Manager.
• Produce and update digital signage and in-resort print materials.
• Promote and cover on-mountain events and promotions, capturing live content and assisting staff as needed.
• Apply Mission Ridge's voice and brand standards consistently across every channel in daily production.
• Provide marketing-adjacent support to general resort operations and coordinate across departments, as directed, for timely and cohesive messaging.
• As needed, provide occasional support for marketing efforts at Blacktail Mountain, especially in the summer months. This is a secondary duty, not a regular part of the role.

Qualifications

• Schedule flexibility: Able to work early mornings, weekends, and holidays as needed during the season.
• Communication skills: Strong verbal and written abilities for content creation and guest-facing updates.
• Attention to detail: Ensures accuracy and consistency across all content and messaging.
• Social media proficiency: Skilled with Facebook, Instagram, Threads, X, YouTube, and other platforms.
• Content production: Experienced with DSLR and action cameras (e.g., GoPro) and with photo, video, and design tools.
• Technical and AI skills: Proficient in Google Sheets, Docs, and Gmail, and comfortable using AI tools to speed up content and routine tasks.
• Organization: Capable of managing multiple projects and deadlines in a fast-paced environment.
• On-snow ability: Comfortable skiing or snowboarding to gather content preferred.
• Passion: Strong enthusiasm for skiing, snowboarding, and the outdoor lifestyle.

Education & experience

High school diploma or equivalent required; Associate's or Bachelor's degree or coursework in marketing, communications, digital media, or a related field preferred. One to two years of related experience and/or training, or an equivalent combination of education and experience.

Pay

$20.00-$25.00/hour

Schedule

Year-round, Full-Time. Hours may fluctuate due to the seasonal nature of the ski industry, and weekend and holiday work is expected.

Physical demands

This position involves a mix of desk-based work and active content gathering on the mountain. Employees must be able to carry cameras and equipment, bend, lift, and move efficiently while outdoors, and ski or snowboard to capture content as needed. Extended screen time is required for content creation, scheduling, and reporting.

Work environment

The Marketing Coordinator works in a mix of indoor office settings and outdoor mountain environments. Outdoor duties often take place in winter weather conditions, including cold, wet, or snowy environments. The pace is fast, especially on weekends, holidays, and during events. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.