Marketing Coordinator

About Lake Nona Wave Hotel

Located in the heart of Lake Nona, one of the most innovative communities in the country, Wave Hotel opened its doors in December 2021. It infuses intuitive technology, unique wellness programs, and inspired restaurant and bar concepts, making it an unexpected destination for guests from around the world.

About CoralTree Hospitality

CoralTree Hospitality's team members are the true soul of our company. We believe in thinking differently about travel and how we engage, delight, awaken, and challenge our team members and guests. We are deeply committed to core values that guide our interactions with everyone we encounter.

Job Overview

You will work in a team-oriented environment and fully support and provide assistance to the marketing team with administrative tasks, provide engaging customer service, and assist in developing and implementing Lake Nona Wave Hotel’s brand strategy. You will also support the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers.

Responsibilities

• Develop and implement property and market-based initiatives to drive awareness of the hotel, primarily our guest rooms, restaurants and bars, and meetings and events as well as promoting the wider destination of Lake Nona
• Works closely with all departments, particularly sales and catering, on graphic design projects to support sales efforts
• Works closely with agency partners to support digital marketing, email, print, and PR activations
• Participates in hotel events and creates content to further promote future opportunities
• Supports the development and maintenance of internal tools, including credentials database, trackers, global contact directory, and intranets
• Maintains inventory of sales support materials, ensuring all are current and accurate, and coordinates the creation of new materials when necessary
• Continually seeks new sources of prospective customer data and provides recommendations to sales and marketing leadership

Qualifications

• Proven accuracy and attention to detail
• Strong graphic design skills with knowledge of video editing, Adobe, and Canva
• Demonstrate excellent oral and written communication skills
• Exhibits flexibility and adaptability to the changing and evolving needs of the operation
• Maintain a professional and positive demeanor
• Must be able to function as part of a team
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
• Must be able to work a flexible schedule including nights, weekends, and holidays
• Strong knowledge of social media marketing is required
• Desirable: Flexibility, previous experience providing service to others and administrative support, proven sales and customer service skills, and great communication skills

Working Environment/Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic office supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.