MARKETING COORDINATOR

About the role

This position will aid in the coordination and assist with advertising, customer communications, social media updates, web updates and promotional collateral.

Responsibilities

• Traffics all jobs within the marketing team, including monitoring status of jobs daily, preparing weekly job status reports for management, creative and production, and conducting weekly traffic updates with team members.
• Coordinate daily functions of all communications: advertising, direct mail, website, plasma, iView, social media, internal/external communications, and other items.
• Work and communicate with internal clients, including senior leadership, and external vendors to assist the Marketing Team Leader.
• Manage the administrative purchasing process (release invoice payments, blankets, and place purchase requests on the MMS system).
• Maintain collateral sheet, advertising log, offers email account, estimates & invoices, e-torch updates, marketing status sheet, monitors timelines and priorities.
• Assist Marketing Leadership to plan radio event needs.
• Execute community events, internal and external communication functions.
• Execute on-property communications and advertising, including maintenance of signage and promotional material.
• Maintain all programming and revisions for the Kiosk, plasma and iView information systems.
• Assists with vendor and production management.
• Write copy for promotional material and proofreading all advertising and communications.
• Correspond with guests regarding inquiries and complaints.
• Coordinate team administrative functions.
• Attend special events and promotions as assigned/required.
• Create various reports as necessary and attends regular meetings.
• Other job-related duties as assigned.

Requirements

• Must have excellent guest service skills and ability to resolve conflict.
• Possess knowledge of casino and hotel operations, gaming special events and Detroit based events.
• Must be computer literate and hold the ability to adapt to new technology functionalities (Use Microsoft Office Suite, MMS, and other programs as needed).
• Must demonstrate a positive public image.
• Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required.
• Must have strong spelling and grammar skills and a keen sense to detail.
• Ability to analyze, problem solve and use good judgment to make decisions.
• Ability to perform the Advertising Manager duties in his or her absence.
• Must be flexible to work different hours for collateral changes, photo shoots, television shoots, etc.
• Possess a wide degree of creativity and initiative expected.
• Must be able to understand and comply with all departmental and Company rules, regulations, policies and procedures.
• Ability to maintain confidentiality of sensitive information required.