Marketing Coordinator

Responsibilities

• Maintain a warm and friendly demeanor.
• Effectively communicate verbally and in writing with all levels of employees and guests.
• Listen actively and clarify information.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel-required meetings and training.
• Maintain regular attendance and comply with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming.
• Comply with Highgate Hotel Standards and regulations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Be able to cross-train in other hotel-related areas.
• Show initiative, anticipate guest or operational needs.
• Perform other duties as requested by management.

Qualifications

• High School diploma or equivalent required.
• College coursework in Marketing, Hospitality, Communications, or a related field preferred.
• Minimum of one year of progressive experience in hospitality, marketing, or a related field required.
• At least two years of experience using Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Familiarity with Microsoft Teams preferred.
• Experience with Adobe Creative Suite or graphic design tools is a plus.
• Experience working within internet-based systems and intranet environments preferred.
• Strong organizational skills with the ability to multitask, prioritize deadlines, and manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Detail-oriented with strong follow-through and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced resort environment.
• Positive attitude, eagerness to learn, and commitment to exceptional guest service.