Marketing Coordinator
Diamond Jo Casino & Hotel · Dubuque, IA · 1 wk ago
MarketingFull-time
Boyd Gaming Corporation is a premier casino entertainment company operating across multiple gaming jurisdictions in the United States. We combine proven success, innovative business philosophies, and strategic planning to deliver value for shareholders, team members, and communities.
About the role
Coordinate efforts in assigned areas of the Marketing Department to ensure the successful execution of projects, assignments, tournaments, entertainment, events, and promotions. This position supports the Diamond Jo Worth and Dubuque Marketing Teams.
Responsibilities
- Enter and track Workfront Jobs.
- Collaborate with marketing teams to develop, coordinate, and facilitate projects, entertainment, tournaments, promotions, and special events.
- Develop and distribute notifications and details of marketing entertainment, tournaments, promotions, and special events to related departments.
- Work with Marketing Shared Services to effectively program desired promotions.
- Assist with the use of marketing channels to advertise promotions and events to targeted and prospective guests.
- Coordinate property resources for the implementation of promotions and events.
- Work at all promotions, special events, tournaments, and entertainment events as needed.
- Assist with gathering guest photos and signed releases for promotion winners, jackpot winners, etc.
- Maintain high energy and attention to detail while working under pressure.
- Handle guest inquiries and complaints regarding promotions and events.
- Assist the Boyd Rewards Counter when necessary.
- Order gifts and marketing/promotional items under the direction of the Marketing Director or Manager.
- Maintain thorough and accurate inventory of gifts and other marketing/promotional items.
- Perform other duties as assigned by management.
Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent.
- At least one year of customer service experience.
- Prior experience in an administrative/support role in a Marketing department strongly preferred.
- Excellent communication, customer service, and interpersonal skills.
- Detail-oriented with the ability to handle multiple tasks/projects simultaneously.
- Willingness to work a flexible schedule, including weekends and holidays.
- Proficiency in email, Microsoft Excel, Word, and Adobe Creative Suite.
- Able to obtain/maintain any necessary licenses and/or certifications.