Marketing Coordinator

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system, and our industry-leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both of which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication, and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic, and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and over-achievers. Together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

About the role

Reporting to the Global Marketing Director, this role will support marketing projects from a coordination perspective, including management of projects briefed from internal business functions (P&C, Account Management, etc.), supporting internal BMC projects and initiatives, event coordination, workflow coordination, and internal communications.

Responsibilities

• Supports key marketing projects from a coordination perspective.
• Assists with admin tasks from a business engagement perspective (e.g., small edits to existing materials).
• Coordinates marketing tasks and projects from a workflow perspective.
• Manages merchandise, ordering, stock, and benchmarking of prices/products to ensure competitive and quality items.
• Builds a merch portal for self-service Crew orders.
• Collaborates with Marketing Manager NAM on promotion and coordination of charity-based activities, specifically RHMC.
• Supports coordination of Crewsletter and delivery of internal P&C culture initiatives (E&E/Thrive).
• Supports the creation and delivery of BAU content scheduling for Coates social channels.
• Collaborates with Global Marketing Director to make required minor updates to the Coates website.
• Actively helps with implementations of brand-related projects such as embedding our values.
• Conducts and monitors competitor landscape, creating analysis and summary of intelligence to inform positioning of the Coates brand.
• Maintains and manages an up-to-date product portal to ensure accuracy of information to support product marketing.
• Supports and provides recommendations on the taxonomy of content documentation and file control to enable the Brand, Marketing & Comms team to operate effectively.
• Conducts desk research to support and inform positioning on industry trends and raise the profile of key stakeholders at Coates, as well as the Coates brand.
• Supports showroom management process.

Requirements

• University qualified.
• 1-2 years of experience.
• Exposure in managing workflows in Asana; experience in Figma is preferable.
• Ability to create user-generated content to share on social platforms is preferable.

Skills

• Must possess a ‘willing to learn’ attitude and desire to develop a career at Coates.
• Strong organizational skills.
• Natural ability to build relationships.

Pay

$31.68 - $36 an hour. Full salary range: $31.68/hour (minimum), $33.84/hour (midpoint), $36.00/hour (maximum). Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.

Benefits

• Annual market-competitive bonus program.
• “Thrive Program” which includes:
  • A suite of flexible work options.
  • Dedicated time to prioritize health and wellbeing (e.g., virtual Yoga or meditation sessions).
  • A Global Wellness paid day off to recharge.
  • A “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares: Be part of a global team of talented, ambitious, creative people that value integrity, individuality, and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.