Marketing Coordinator

About the role

At CGR Creative, we’re changing the way our clients think about Digital Marketing. With our Digital-to-Dollars approach, we connect engagements like clicks, follows and forwards to proven conversion paths that maximize ROI—without assumptions or exceptions. Our commitment to effective marketing has initiated an exciting evolution at CGR. We cringe at mediocrity, are bored with greatness, and are only interested in exceptional.

To support our continued growth and performance, we’re seeking a dynamic, details-driven Marketing Coordinator to provide account management support to our clients and internal teams. From small tasks to multi-faceted projects, this position will ensure that communication, deadlines, and deliverables are meticulously monitored so the agency’s work is accurate, on time, and on budget. We’re looking for a self-managed individual who seeks challenges and thrives in an agile environment where decisions can be made quickly and your influence is real.

Responsibilities

• Act as a communication hub and liaison between clients, internal teams, and agency partners.
• Process client requests from intake to final delivery, gathering requirements and feedback and passing clear direction to internal teams.
• Monitor project progress and provide status updates through the agency’s project management system.
• Monitor agency workflow to ensure projects are delivered accurately and communicate any signs of project delay or out-of-scope requests.
• Collaborate with department leads to allocate resources to support seamless project delivery.
• Assign staff to projects and tasks, monitor deadlines based on client needs and agency workload.
• Ensure all final work completes the standard agency approval process before submission to clients or vendors.
• Proactively assess agency processes and workflows and provide recommendations for improvement and heightened efficiency.
• Attend client meetings and provide a thorough account of discussions, feedback, and deliverables.

Requirements

• Minimum of three years working within a sales and marketing environment or an agency setting, and two years of project management or account services experience required.
• Exceptional interpersonal and client-facing communication skills.
• Strategic thinker, highly organized with exceptional time management skills.
• Excellent ability to collaborate with internal and external teams.
• Self-starter mentality with a confident attitude to drive the success of clients and the agency.
• Ability to organize, coordinate, and execute both small and large-scale projects, using sound judgment to plan and prioritize many competing priorities.
• Uses independent judgment to make decisions.
• Willingness to step out of assigned duties to assist other team members.
• Enthusiastic, flexible, and creative problem solver with excellent attention to detail.
• Strong verbal and written communication (proofreading) skills.

Skills

• Project Management Systems (Basecamp, ProWorkflow, etc.)
• Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Google Drive and Google Docs
• Knowledge of social media platforms

Pay

From $45,000.00 per year

Schedule

Full-time, onsite in Charlotte, NC (South End)