Marketing Coordinator
Bright Harbor empowers communities to recover from disaster. Our platform reveals what survivors need, launches programs that get aid moving quickly, and coordinates every stakeholder so a community can work as one. Our mission is to help every disaster survivor find their way home. We put them at the center of their recovery and give the governments serving them real‑time visibility into every case, every gap, and every step forward.
About the role
This is a hands‑on, do‑it‑all role for someone who thrives on variety, knows Austin, and takes pride in making things happen behind the scenes. You’ll make our marketing happen on the ground—conferences and client dinners, swag and collateral, campaign setup, and the research the team uses to decide where to show up and what to say. About a third of the job is keeping our Austin office running and helping the team feel like a team. A lot of this work now runs on AI systems, and we’ll teach you to not just use them but expand and improve upon them. You’ll be the connective tissue who turns “someone should handle this” into “already done.” We’re growing fast, and this role is built for someone who wants to grow with us.
Responsibilities
- Run event logistics: emergency‑management conferences, trade shows, client dinners, and team dinners; handle booking, shipping, staffing, and follow‑up.
- Source, order, track, and deliver swag and collateral on schedule.
- Learn and use AI tools for campaign orchestration: build lists, draft first versions, set up sequences, and keep the calendar on schedule.
- Research target accounts, conferences worth attending, competitors, and prospect lists to inform team decisions.
- Support employer branding: create job posts, manage social content, and shape the candidate experience.
- Assist with ambitious storytelling efforts as needed.
- Keep the Austin office running: manage supplies, vendors, parking, and maintain a functional workspace.
- Coordinate in‑office meetings and visits with clients and partners.
- Plan team events, offsites, and traditions to foster a vibrant culture.
- Provide light operational support to the President and CEO, including urgent travel changes.
- Take on ad‑hoc projects that arise in a fast‑growing company.
- Assist with office setup for the new location across from the Palmer Center (move effective October 1).
Requirements
- 1–3 years of experience in marketing, events, operations, or executive support (running a club, chapter, campaign, or small business counts).
- Based in Austin with a local network of venues, caterers, printers, etc.
- Excellent writing skills with good taste; ability to use AI assistance without it being obvious.
- Curiosity about AI tools and willingness to learn quickly.
- High agency: ownership, speed, and problem‑solving mindset.
- Strong organization and attention to detail; ability to manage events and budgets accurately.
- Personable and likable, able to make people feel welcome and achieve results through relationships.
- Highest levels of integrity, discretion, and loyalty when handling sensitive information and budgets.
- Genuine commitment to Bright Harbor’s mission.
Benefits
- Purpose‑driven work that directly impacts disaster survivors and their communities.
- Conscious leadership culture emphasizing extreme ownership, clear feedback, performance, and gratitude.
- Fully paid employee health insurance and mental‑health support.
- Generous parental leave.
- 401(k) retirement plan.
- Paid time off (PTO).
- Equity for every employee.