Marketing Coordinator

What You Will Be Doing

• Assist the Marketing Manager as the primary liaison between the hotel and group partners and planners, communicating professionally via phone and email in a timely manner.
• Prepare VIP amenities, manage booking links, process reservation changes, and ensure on-time payment.
• Greet clients on site and ensure the overall success of their experience alongside the Sales Manager.
• Support the Director of Sales and Marketing with general office administration, light marketing projects, vendor management, preparation of purchase orders, corporate office requests, community partner communication, and light support of the business travel team.
• Develop creative and graphic assets, including in-house brand materials, collateral, property signage, video signage, promotional posters and flyers, food & beverage menus, and visual assets for special activations and property events.
• Oversee brand standards to ensure all printed and digital materials, guest communications, and property signage adhere strictly to brand guidelines and visual standards.
• Assist the external social media agency with content creation ideas, editorial planning, and review of draft posts to ensure alignment with brand standards.
• Coordinate on-site logistics for photoshoots and video productions across property outlets and rooms.
• Manage influencer stays, including itineraries, stays, and on-property logistics to maximize brand exposure.
• Maintain web and digital platforms with regular updates to content, offers, and visual assets across brand and group web platforms.

Qualifications

• Minimum of one year of hotel experience required; luxury hotel background preferred in a primary market.
• Proficiency with Microsoft Outlook and Excel required.
• Experience with Delphi, Opera, and Cvent preferred.
• Passion for customer service with an outgoing, spirited personality and exceptional written and verbal communication skills.
• Strong organizational skills and a team-player attitude, with willingness to assist with additional projects or requests as needed.
• Front desk experience preferred.
• Second language desirable.
• Must be legally eligible to work in the United States (the hotel cannot assist with work authorization documents).

Pay & Schedule

• Hourly Rate: $29.00 – $31.00
• This is a Monday – Friday position, with some schedule flexibility requested at high-demand times.
• This is not a remote or hybrid position; work is on property.

Benefits

• Employee benefit card offering discounted rates at Accor properties worldwide.
• Learning programs through Academies with opportunities to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world.
• Exposure to all Accor hotels worldwide for limitless growth.
• Ability to make a difference in the local community through Corporate Social Responsibility activities.