Marketing Communications Manager

Company Description Gulf Coast Social Services is a state-licensed, non-profit organization that has provided in-home care and community services to vulnerable individuals in South and Central Louisiana since 1983. For more than 40 years, the organization has focused on improving lives in the communities it serves through compassionate, individualized support. Its team of experienced service providers is central to delivering high-quality care to those who need it most. Guided by the motto “Personal Care, Quality Outcomes,” Gulf Coast Social Services emphasizes personalized services and meaningful results for every person served. Role Description The Marketing Communications Manager is a full-time, on-site role based in Metairie, LA. This role is responsible for developing and executing marketing and communications strategies that promote Gulf Coast Social Services’ programs, services, and mission. Day-to-day tasks include planning and creating content for digital and print channels, drafting press releases, managing social media and website updates, and coordinating internal and external communications. The position oversees communications projects from concept through completion, collaborates with leadership and program teams to ensure consistent messaging, and monitors performance metrics to refine communication efforts. The Marketing Communications Manager also supports brand positioning, event promotion, and community outreach initiatives. Qualifications Strong communication skills, including clear written and verbal abilities for diverse audiences.Experience in marketing communications, including campaign development and content creation.Background in strategic communications, with the ability to align messaging with organizational goals.Ability to plan, write, and distribute press releases and other media materials.Demonstrated project management skills to coordinate multiple initiatives and meet deadlines.Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field, or equivalent relevant experience.Proficiency with digital marketing tools, social media platforms, and basic design or layout software (e.g., Canva, Adobe Creative Suite) is beneficial.Experience in nonprofit or human services sectors and familiarity with community-based programs is a plus.Ability to collaborate with cross-functional teams, maintain confidentiality, and uphold ethical standards.