Marketing & Communications Coordinator - M&M Service Company - Carlinville, IL

About the role

The Marketing & Communications Coordinator plays a key role in promoting the M&M Service Company brand, enhancing customer engagement, and ensuring consistent, high-quality delivery of marketing materials, campaigns, and information systems.

Responsibilities

• Conducts market and customer research to support sales strategies and seasonal campaigns.
• Analyzes promotional performance and offers ROI-focused insights for M&M/FS-branded marketing initiatives.
• Maintains marketing information systems and delivers prompt reports for department managers and leadership.
• Manages advertising budgets and allocates spending across agronomy, energy, grain, and retail divisions.
• Reviews and approves advertising to ensure accuracy and M&M/FS brand standards.
• Collaborates with internal teams and vendors to produce high-quality promotional materials and campaigns.
• Creates marketing content, including basic design and coordination with media partners.
• Led the creation and distribution of newsletters and communication pieces highlighting the M&M Service Company Team.
• Planned and executed promotions, customer events, field days, and community outreach activities.
• Coordinated and supported recruiting efforts at high school and college career fairs.
• Administered supplier incentive programs and communicated updates across agronomy, energy, and grain teams.
• Created, maintained, monitored, and provided recommendations to management on company’s digital marketing strategy for social media outlets, company website, online advertising campaigns, search engine optimization, web analytics, and internal SharePoint sites.
• Strengthens relationships with local FFA chapters through sponsorships and youth-in-ag engagement.
• Strengthens M&M Service Company’s goodwill through presentations, exhibits, tours, and community engagement efforts.
• Assists with company marketing meetings, trade shows, and events.
• Coordinates department news releases, customer communications, and internal company communications.
• May be required to order uniforms and invoice employees.
• Occasionally may be asked to drive and run local errands as requested.
• May be required to cross-train and substitute for other administrative positions.

Requirements

• Normally requires an associate or bachelor's degree in business, Agriculture, Marketing or the equivalent thereof, and/or 4 - 5 years or more of office related work experience to demonstrate advanced knowledge of professional communication skills, typing ability and Microsoft Office programs.
• Must have and maintain a valid driver’s license and satisfactory driving record.
• Demonstrated essential abilities including business knowledge, collaboration, communication, customer focus, decision making, and skill development.
• May be required to work hours beyond those considered “normal” to meet seasonal demands.
• Daily independent travel within the trade area is required, with occasional overnight stays.
• Exposure to extreme weather conditions (heat, cold, rain, etc.) & exposure to noisy environments.

Benefits

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage.