Marketing Cloud Next Practice Lead

About the role

The Marketing Cloud Next Practice Lead position at NeuraFlash, Part of Accenture, is designed to build and scale the Marketing Cloud Next practice. This role will lead the charge in positioning NeuraFlash as the leading partner in helping customers unify data, orchestrate journeys, and deploy AI agents across the marketing lifecycle.

Responsibilities

• Build, grow, and manage NeuraFlash's Marketing Cloud Next practice from the ground up, including offerings, methodology, and delivery frameworks
• Lead, recruit, and develop the Marketing Cloud Next delivery team, including headcount planning, capacity management, resource skill identification, and talent recruitment
• Partner with Product and Marketing leadership to create reusable assets, accelerators, and industry-specific solution packages for Marketing Cloud Next
• Create and expand our Marketing Cloud Next go-to-market plan, packaging, and pricing, and enable our sales and delivery teams to sell effectively
• Work hand-in-hand with our CEO, Sales team, and Salesforce practice leadership on pre-sales activities to execute go-to-market strategy
• Serve as the subject matter expert during discovery, translating complex technical capabilities into tangible business outcomes for prospects
• Lead discovery and business process workshops during NeuraFlash engagements, extracting key business requirements and success criteria
• Support the Solution Engineering and Sales teams during the estimation process to ensure accuracy of proposals, resourcing, and competitive pricing to increase win-rate
• Perform as a senior member of our delivery teams, working alongside project managers and solution architects through all phases of key account projects
• Act as executive sponsor on Marketing Cloud Next engagements, staying involved through solutioning, execution, and go-live to ensure strong customer outcomes and CSAT
• Drive continued adoption post-go-live and identify opportunities for expansion, renewals, and managed services hand-off
• Be NeuraFlash's thought leader and spokesperson in the Salesforce ecosystem on Marketing Cloud Next
• Continuously compile new industry trends and create awareness across the practice and NeuraFlash leadership

Qualifications

• 5+ years of experience working with Salesforce Marketing Cloud (Marketing Cloud Next, Marketing Cloud Engagement, or Account Engagement)
• 5+ years of consulting experience at an executive support level
• Deep understanding of AI-driven marketing capabilities (e.g., agentic journeys, real-time personalization, Data Cloud integration) and how they transform the marketing landscape
• Strong presentation and communication skills; a driven self-starter who thrives in a fast-paced, dynamic start-up environment
• Preferred: Salesforce Marketing Cloud certification(s)