Marketing & Client Engagement Specialist

About the role

We are seeking a creative and communication-focused Marketing & Client Engagement Specialist to support outreach, client relationships, and business growth through digital marketing and engagement activities. This role is well suited for someone who enjoys connecting with people, creating engaging content, building relationships, and learning new ways to reach prospective clients.

Responsibilities

• Assist with developing and implementing client outreach and engagement activities
• Create and share digital content designed to inform, inspire, and connect with prospective clients
• Support social media marketing and online community engagement
• Build and maintain relationships with prospective and existing clients
• Respond professionally to inquiries and help guide individuals to appropriate information and resources
• Follow up with prospective clients and maintain ongoing communication
• Assist with promoting services, destinations, experiences, and special opportunities
• Research audience interests, market trends, and potential content topics
• Support referral and relationship-building initiatives
• Help identify new opportunities for client outreach and business development
• Maintain consistent and professional communication across digital platforms
• Track engagement and outreach activity to help identify what is generating interest
• Collaborate with team members and participate in ongoing marketing and professional development

Qualifications

• Strong written and verbal communication skills
• Creative and comfortable developing ideas for digital content
• Good interpersonal and relationship-building abilities
• Comfortable using social media and online communication platforms
• Strong organizational and time-management skills
• Ability to work independently and manage multiple priorities
• Willingness to learn new marketing tools, systems, and strategies
• Reliable follow-through and attention to detail
• Previous experience in marketing, social media, communications, customer service, sales, hospitality, or business development is helpful but not required

Benefits

• Remote work environment
• Flexible scheduling
• Comprehensive onboarding and training
• Ongoing marketing and professional development
• Access to digital tools, resources, and training platforms
• Continuing education opportunities
• Collaborative team environment
• Opportunities to develop marketing, communication, client-engagement, and business-building skills