Marketing Campaign Operations Manager
About the Role
As a Marketing Campaign Operations Strategist at Omnicell, you will play a critical role in bringing demand generation and account-based marketing strategies to life. This remote-based position combines marketing technology expertise, operational excellence, and data-driven execution to deliver impactful campaigns that accelerate pipeline growth across Omnicell’s portfolio. You’ll collaborate with cross-functional marketing, digital, and sales stakeholders while helping build scalable programs that create measurable business impact.
Responsibilities
- Build, configure, test, and launch campaigns within Salesforce Marketing Cloud Account Engagement (MCAE), including email programs, landing pages, forms, nurture journeys, and automated workflows.
- Translate go-to-market strategies into scalable Revenue Lifecycle Management (RLM) automation that supports buyer progression through awareness, consideration, and decision stages.
- Partner closely with Demand Generation and GTM Planning teams to transform campaign briefs into fully operational and production-ready programs.
- Manage campaign deployment timelines and ensure flawless execution across multiple concurrent initiatives.
- Support paid media activation across Google Ads, LinkedIn Ads, and social channels in collaboration with Digital Marketing teams.
- Coordinate end-of-life (EOL) and product sunset communications, including audience segmentation, campaign logistics, execution timelines, and stakeholder alignment.
- Maintain campaign execution logs, status reporting, milestone tracking, and cross-functional handoffs to ensure transparency and accountability.
- Execute comprehensive quality assurance processes for all campaign assets, including rendering validation, link testing, audience verification, suppression management, and Salesforce CRM integration checks.
- Maintain high standards of data hygiene across MCAE and Salesforce CRM systems.
- Monitor campaign workflows to identify operational bottlenecks and opportunities for process improvement.
- Establish and uphold repeatable operational standards that improve campaign consistency, scalability, and execution quality.
- Execute and document A/B and multivariate testing initiatives focused on subject lines, messaging, creative assets, and calls-to-action.
- Analyze operational performance and recommend enhancements that improve campaign efficiency and effectiveness.
- Troubleshoot marketing automation issues, Salesforce synchronization challenges, and campaign delivery problems, ensuring timely resolution and thorough documentation.
- Drive operational best practices that improve speed-to-market while maintaining exceptional quality standards.
Requirements
- Bachelor's degree in marketing, business, communications, or related field.
- 3+ years of experience in marketing operations, campaign operations, or demand generation execution.
- Hands-on Salesforce Marketing Cloud Account Engagement (MCAE/Pardot) experience — required.
- Strong understanding of Salesforce CRM campaign and lead object relationships.
- Demonstrated experience executing ABM and lifecycle email programs at scale in B2B environments.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent experience.
- Experience supporting Account-Based Marketing (ABM) programs in a complex B2B environment.
- Background in healthcare technology, SaaS, or enterprise solution selling organizations.
- Salesforce Marketing Cloud Account Engagement (Pardot) Specialist certification.
- Working knowledge of HTML and CSS for email troubleshooting and template modifications.
- Experience managing or supporting paid digital campaigns through Google Ads and LinkedIn Campaign Manager.
- Familiarity with social media management and publishing platforms such as Oktopost.
Work Culture
At Omnicell, success is defined not only by what we accomplish, but by how we work together. As a Campaign Operations Strategist, you will embody the following behaviors:
- Collaborate: Build trusted partnerships across Demand Generation, Digital Marketing, GTM Planning, Sales Operations, and Product Marketing teams. Foster alignment and transparency across campaign stakeholders to ensure successful execution.
- Inspire: Bring a customer-first mindset to campaign delivery. Influence operational excellence by promoting best practices, quality standards, and continuous improvement.
- Develop: Continuously expand your expertise in marketing automation, CRM technologies, campaign analytics, and digital marketing execution. Share knowledge and help elevate operational capabilities across the marketing organization.
- Execute: Demonstrate ownership and accountability for campaign delivery timelines, launch readiness, and execution quality. Prioritize effectively while managing multiple programs and competing deadlines.
- Impact: Drive measurable business outcomes through scalable campaign operations and marketing automation excellence. Identify opportunities to streamline workflows, improve efficiency, and enhance the buyer experience through data-driven optimization.
Work Conditions
- Remote-based role.
- Up to 25% travel for team meetings, customer engagements, industry events, or business-related activities.
Pay
This position offers a base salary of $100,000–$110,000. Actual compensation will be determined based on factors including state of residence, relevant skills and experience, education and certifications, market data, internal equity, and alignment with organizational compensation guidelines.