Marketing Associate - Brand (Hybrid, Chicago, IL)

About

Byline Bank, a subsidiary of Byline Bancorp, Inc., is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors, and consumers. With approximately $9.9 billion in assets and over 40 branch locations in the Chicago and Milwaukee metropolitan areas, Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing and U.S. Small Business Administration loans. As a member of FDIC and an Equal Housing Lender, Byline Bank is recognized for its commitment to excellence and innovation.

Objective

The Marketing Associate - Brand supports the execution of marketing campaigns and initiatives in line with business growth objectives. Reporting to Brand and Communications Marketing leadership, this role combines hands-on graphic design and creative production with marketing operations and administrative support to ensure high-quality, brand-aligned assets while enabling efficient team execution.

Duties And Responsibilities

• Designs and executes creative assets to support marketing campaigns and enterprise initiatives.
• Creates and delivers creative assets including digital ads, email, print ads, and branch merchandising.
• Maintains project plans, timelines, and status updates in Workfront to support timely execution and cross-functional approvals.
• Supports marketing team operations through coordination and administrative execution, including managing regular team status updates and tracking deliverables across initiatives.
• Manages the intake of marketing requests through the internal ticketing platform, serving as a first point of contact for internal teams by responding promptly, routing requests appropriately, and coordinating execution to ensure timely completion and high levels of internal customer service.
• Maintains and organizes marketing content libraries, including archiving creative assets and managing source files.
• Coordinates internal marketing services such as headshot requests, hospitality ticket distribution, and other recurring departmental needs.
• Supports vendor management activities including coordination, documentation, and communication as needed.
• All other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field, preferred.
• 2+ years of experience in marketing or creative design roles, working in a fast-paced, matrixed, organization or agency environment.
• Experience in financial services or regulated industries, preferred.
• Proven creative design experience across multiple channels, including print, signage, email, digital/social content design.
• Proficiency in Mac and PC environments, including Microsoft Office, Teams, and Adobe Creative Cloud (Photoshop, InDesign, Illustrator, After Effects, Acrobat, Express).
• Proven ability to collaborate with cross-functional teams, external agencies, and vendors.
• Strong analytical, critical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Exceptional project management, collaboration and organizational skills with strong attention to detail.
• Adaptable and proactive, able to manage multiple projects and respond to shifting priorities.
• Experience or interest in learning video production and animation, preferred.
• Experience with HTML for digital design applications, preferred.
• Experience with AI tools and technologies for creative development, preferred.

Note

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Physical Demands/Work Environment

Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.

Compensation & Benefits

Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels. The salary range for this position is between $61,000 to $76,000. Additionally, Byline provides benefits including medical coverage, dental, vision, disability, 401k, paid time off, and much more!

Additional Information

Byline Bank is an Equal Opportunity Employer / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.