Marketing Agent/Appointment Setting

About the role

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.

Principal Duties and Responsibilities

• Generates customer excitement regarding our product
• Invites Owners to attend an Owners Update
• Invites Non-Owners to attend a sales presentation for Capital Vacations
• Assists guests and Owners with on-site and off-site needs
• Provides guests and Owners with a smooth, friendly, efficient check-in experience
• Maintains up-to-date knowledge of the content of local shows, attractions, and locations
• Completes all necessary paperwork and reports accurately, completely, and legibly
• Responsibly handles cash
• Maintains production at or above minimum performance standards
• Answers telephones-inbound and outbound calling

Job Requirements

• High School Diploma/GED
• OPC or In-House experience preferred
• Excellent customer service skills
• Must be highly motivated with a positive attitude
• Must be able to use Microsoft Office and have knowledge of computer basics
• Attention to detail and organization skills
• Basic math skills
• Excellent verbal and written communication skills
• Sales knowledge
• Positive attitude and willingness to help others
• Flexible schedule—nights, weekends, and holidays are required