Market Trainer

Key Responsibilities

• Facilitate new hire onboarding for car wash associates, site leaders, and maintenance technicians
• Deliver hands-on training on tunnel operations, loading procedures, safety protocols, equipment resets, and quality standards
• Train teams on chemical usage, titration basics, preventative maintenance tasks, and tunnel readiness
• Certify team members on SOPs, wash quality, guest experience, upselling standards, and safety
• Lead training at high-volume locations and designated training sites
• Partners closely with Site Managers, Market Directors and Managers, Maintenance Supervisors, and the centralized Training Team to roll out new programs, support new site openings, strengthen talent pipelines, and identify training gaps across the market

Qualifications

• 1–3 years of experience in car wash operations, tunnel operations, or maintenance
• Strong understanding of tunnel equipment, basic troubleshooting, and wash-quality standards
• Experience coaching or training frontline employees or leaders
• Strong communication and facilitation skills
• Ability to work in fast-paced outdoor environments around moving equipment
• Valid driver’s license and ability to travel regularly within the market