Market Research Professional [AQ-15622]

About the Company

Join a major healthcare company dedicated to enhancing the well-being of communities nationwide. This organization is at the forefront of healthcare innovation, driven by a mission to provide accessible, high-quality care. By leveraging cutting-edge research and data-driven strategies, they continuously strive to meet the evolving needs of their members and improve public health standards.

About the Role

Are you a meticulous and strategic market research professional ready to drive impactful change? This dynamic role offers the chance to lead operational excellence within vital research programs. You will be the linchpin connecting strategic vision with practical execution, ensuring that crucial insights are gathered, analyzed, and applied to inform critical healthcare decisions. Your work will directly influence how this organization understands and serves its diverse member base, contributing to a healthier future for all.

Responsibilities

• Execute, document, and refine operational processes for mandated research lines of business.
• Design and implement internal operational workflows to satisfy legal, compliance, and regulatory standards.
• Serve as the Relationship Manager for external research vendors, leading contracting, evaluation, performance reporting, and daily vendor management.
• Maintain and optimize department operational and intake tools (document storage, performance metrics, and project tracking systems) for accuracy and consistency.
• Collaborate closely with cross-functional research teammates, marketing partners, and business lines to support large-scale, complex research initiatives.
• Evaluate and streamline departmental operational processes to enhance efficiency and ensure timely delivery of insights.

Must-Have Qualifications

• Bachelor’s degree in Market Research, Marketing, Data Analytics, Communications, or Business.
• 3+ years of complex market research project management experience, managing full project lifecycles from initial concept through execution and final presentation.
• 3+ years of experience managing external research vendors, including contract negotiations, vendor evaluation, and liaising between business leaders and vendors.
• 3+ years of hands-on experience navigating legal, compliance, and regulatory requirements specific to healthcare research.
• Proven track record of managing complex stakeholder needs while maintaining strict timeline and budget constraints.

Nice-to-Have Qualifications

• Direct experience with mandated research standards and requirements.
• Strong background across varied market research methodologies.
• Experience facilitating research with diverse groups, including low-income populations, multicultural groups, and individuals with disabilities.
• Prior work experience within the health insurance industry.