Market Research Operations Associate

About the role

Putnam is seeking a talented and detail-oriented individual to support the execution of primary market research studies. The ideal candidate will provide direct support to consulting teams and focus on improving Putnam’s data collection capabilities. This role operates within Putnam’s growing market research department, tasked with providing fieldwork-specific support to Putnam consulting teams in all aspects of primary market research.

Responsibilities

• Lead the recruitment of research respondents for Putnam market research studies.
• Grow and maintain Putnam’s internal recruiting database.
• Coordinate and schedule qualitative interviews.
• Assist with the bidding process when soliciting bids from recruiting partners.
• Oversee logistical aspects of the Quant research process, including respondent recruitment, survey translations, analysis of fielding statistics, coordination with survey programmers, survey testing, vendor management, and honorarium fulfillment.
• Oversee logistical aspects of the Qual research process, including recruitment, translations, scheduling, recordings, and transcripts.
• Act as a liaison between research participants and Putnam consulting teams, inspiring and mobilizing participants to engage in research activities.

Requirements

• 0-2 years of primary market research fieldwork experience.
• Familiarity with primary research data collection and working with fieldwork panels.
• Bachelor’s degree in Business, Marketing, Social Sciences, Psychology, or Sociology preferred.
• High-level of comfort working with Excel, PowerPoint, and MS Word.
• Experience with Qualtrics or other survey programming software is beneficial, but not required.
• Strong attention to detail and organizational skills.
• Strong analytical and data-driven acumen.
• Excellent project management skills.
• Ability to succeed in a fast-paced, growth-oriented environment.

Benefits

• Competitive salary, accompanied by excellent year-end bonus.
• Exceptional professional growth and promotion opportunities.
• Team-based environment on a global scale.
• Leadership & Development programs at each key milestone.
• Paid time off, 401(k), health and wellness benefits, and more.

About the company

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients.

Putnam, part of Inizio, is a strategy consulting team bridging science and strategy to enable confident decision-making and build value for pharma. We partner with leading health and life science companies serving brand & commercial leaders, Medical Affairs, access & pricing, and R&D. Our expertise spans therapeutic area strategy, data & AI strategy, go-to-market strategy, commercialization & growth, value, pricing & access (VPA) strategy, and evidence generation.

With a true global presence, we have 550+ team members across 3 continents, with primary office locations in Boston, New York, San Francisco, London, Japan, Tunisia, Delhi, Krakow, and Paris. Diversity, equity, and inclusion are core values, fostering belonging and authenticity across all levels.