Market Operations Manager

About the role

Carvana's Market Operation department is looking for a team leader to manage logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, community outreach, and mentoring/training programs. The position offers full-time salary, medical, dental, and vision benefits, a 401K with company match, and a variety of perks including student loan payments, vehicle discounts, pet benefits, and a wellness program.

Responsibilities

• Manage logistics and inventory quality
• Schedule and coordinate various tasks
• Handle customer and employee experience
• Develop creative solutions to improve processes
• Mentor and train team members
• Assume additional responsibilities as needed
• Work autonomously with good decision-making skills
• Be adaptable to changes in processes
• Roll up your sleeves and take on new assignments

Requirements

• A Bachelor’s degree from an accredited institution
• At least five years of relevant experience in team leadership roles
• Experience with logistics management
• The ability to handle ambiguity gracefully
• An appreciation for diverse perspectives
• The skills to analyze processes and develop creative solutions
• An understanding that things will change
• Ability to read, write, speak, and understand English
• Physical stamina for extended periods of standing and walking
• Strength to lift up to 50 lbs
• Excellent visual acuity and manual dexterity
• Ability to work in outdoor weather conditions
• Ability to communicate effectively with customers

Qualifications

• Must be able to read, write, speak, and understand English
• Must be able to walk/stand and sustain physical activity for extended periods of time
• Must be able to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Must be able to grasp, carry, lift, push, and pull items up to 50 lbs
• Must be able to work in stationary positions for extended periods of time (when driving)
• Must be able to communicate accurately with customers