Market Manager - Coatings

Brief Description PH Market Managers act as the primary liaison between Palmer Holland and our principal partners (manufacturers) Manage and develop a strategic plan for a specified segment of the Coatings market. Strategic plan includes market summary, trends, growth plan, applications, marketing plan. This position is strategic to our business, and the fulfillment of the duties and responsibilities contribute to the overall success of Palmer Holland. General responsibilities include: Portray properly our professional image by phone, in writing and in person across our Principal base, internal customers and external customers Execute against the company’s growth strategy while also supporting the Sales, Service Operations and Asset Management teams Support the Senior Management team and participate in various projects that affect the marketing efforts of the company as requested Maintain a commitment to the company’s Core Values as well as the Way We Work Promote the organization across the trade organizations for the industries that we serve Essential Tasks Of The Position Core Tasks Develop and promote growth plan for specified market segment. Promote both the breadth and the depth of each assigned principal relationship by identifying and subsequently tracking both decision-makers & influencers in the partners’ organizations Execute against Palmer Holland’s growth strategy to extend geographic reach across company’s entire selling region Support execution of Palmer Holland’s Key Account Management strategy specific to the role that our principals play in its success Understand/disseminate Principals’ sales and marketing strategies, as well as annual expectations Execute on financial responsibilities, including: Establishing/monitoring company income targets ii. Identifying opportunities for margin enhancement iii. Managing Opportunity Pipeline specific to individual Principals iv. Providing pricing guidance to PH sellers Assist with the collection of competitive/market intelligence Facilitate joint travel efforts across Palmer Holland Sales Team Assist with contingency planning Assist with inventory management Promote/facilitate synergies between Principals Support the Sales Team by way of joint travel/companion selling Project Tasks Establish and/or facilitate product/technical training for PH sellers Champion market research/lead generation activities Review/execute Supply Agreements Assist in pursuit of new product lines Administrative Tasks Report accurately on the following: Sales variance (standard) ii. Special reporting requirements (as specified by the principal) Conduct Business Review meetings (quarterly, biannually, monthly Sales History review, etc.) Execute transition/rationalization efforts Monitor trade show/conference activities Maintain Principal Management databases Quality Activities of the position affect quality including quality objectives. Responsibilities and authorities include where appropriate: Initiate action to prevent the occurrence of any nonconformities relating to product, process, or quality system, up to and including when necessary, stopping production to correct quality problems. Identify and record any problems relating to the product, process, and quality system. Document problems, steps taken for resolution and preventative action in CRM software and notifying all parties required. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions in areas under your control. Control further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected. Perform duties and tasks as prescribed in company policies, procedures, and work instructions. Note The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company. We are a tobacco and drug free, professional environment. Education Requirements as set forth by supervisor. Experience Requirements as set forth by supervisor. Knowledge/Skills Intermediate level of expertise in MS Office and Contact Management SoftwareExcellent verbal and written communication abilitiesAbility to maintain professional conduct that always exemplifies the corporate policies, particularly when interacting directly with internal and external customersAbility to handle sensitive information with confidentiality and discretionDetail oriented with strong, accurate clerical skillsProactive problem solverHighly motivated Competencies Flexibility, Communication, Learner’s Attitude, Analysis, Customer Oriented, Integrity, Relationship Building, Teamwork Physical Requirements Satisfactory motor skills relevant to position Ability to sit for long periods of timeAbility to lift up to 25 pounds