Market Manager
About Monogram Health
Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram’s innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease.
At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
About the Role
Monogram Health is seeking a leader who will be responsible for driving performance in their assigned market. The Market Performance Manager will lead a team of nurse practitioners, registered nurses, social workers, and support team members to care for and improve health outcomes of an attributed patient panel. This individual will be accountable for the overall clinical and operational performance of their assigned market and will work closely with clinical and corporate leaders to ensure exceptional patient care is provided by their team. The role is remote but may require 25% travel within the given market.
Responsibilities
- Manage performance against clinical and operational metrics
- Lead, motivate, and drive accountability for a team of nurse practitioners, registered nurses, and social workers
- Prepare, review, and analyze performance and health outcome reports to identify areas requiring attention and improvement, and act quickly to resolve known issues
- Plan staffing schedules to optimize efficiency and productivity
- Assist in the hiring of clinical staff members
- Execute corporate and regional strategy to deliver quality patient care
- Perform other duties as assigned
- Uphold the mission and values of Monogram Health in all respects
Requirements
- Must live in the state of Mississippi
- Basic Life Support (BLS) certification is required; the company will support certification completion through onboarding
- Experience supervising nurses, nurse practitioners, and social workers
- Proven accountability for performance and driving results
- Ability to multi-task and manage a large volume of concurrent priorities
- Excellent verbal, written, and visual communication skills
- BS/BA or equivalent experience
- 3+ years previous experience working in Managed Care or Delegated Risk Partnerships
- Experience managing a high-risk patient population and leading clinical staff in a care management, managed care, and/or home health environment (preferred)
- Microsoft Excel and Salesforce experience (preferred)
- Experience analyzing clinical and operational performance
Benefits
- Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization transforming the delivery of kidney care
- Competitive salary and opportunity to participate in the company’s bonus program
- Comprehensive medical, dental, vision, and life insurance
- Flexible paid leave and vacation policy
- 401(k) plan with matching contributions