Market Manager

About the role

As a Market Manager, your role will entail ensuring the health and expansion of our supply in San Diego and Palm Springs. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success, including developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners.

You will develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

Responsibilities

• Build, manage, and expand partner relationships within your territory to surpass quarterly sales targets with Hotels.
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships, providing exceptional, timely service to hosts, including in-person support as needed.
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate clients on all significant product updates and cascade feedback on product and public policy to relevant internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
• Work cross-functionally with teams such as product, communications, public policy, legal, tax, and customer support to ensure Airbnb's long-term market success.
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.

Requirements

• 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 2+ years of tech/travel industry experience is a plus.
• Proven track record of effectively working a leads pipeline and a book of business.
• Proficient quantitative skills and proven ability to interpret and apply data in day-to-day work.
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
• Proven experience working cross-functionally.
• Excellent communication and presentation skills, with the ability to communicate effectively with clients via phone, email, and in-person.

Location

This position is US-Remote Eligible, but the successful applicant must be based in San Diego to conduct their work. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. You must live in a state where Airbnb, Inc. has a registered entity.

Pay

Pay Range: $111,000—$123,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.